* Posts by hetster

1 publicly visible post • joined 27 Jan 2009

O2 and Be customers suffer network congestion

hetster
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angry BE customer

i am a BE customer and to say things are bad is quite an uderstatement..pings in games between the hours of 6:00pm and 2:00am (prime gamer time) is over 200+ i used to get better pings in css with a 56k modem. also download speeds are reduced to under 1mbit between the afore mentioned hours.

also you mentioned the thread of 60 pages (which grows by 4 pages per hour lol) and i was going to say not single comment on the problems from a BE representative but that changed 5 mins ago when a staff member of BE said they where aware of the problem. but that is it. no solution or ETA just an ackowledgement which actualy took 3 days.

to be fair BE where superb at first but they must surely be aware of the amount of people they sign upand the amount their network can handle. overscription should not be an excuse as they know themselves their own limits. they have basicaly took on as many as they can handle and then a few more for money's sake and crossed their fingers and hoped the network overload could handle it. unfortunately it cant. it hasnt effected it slightly it has had such a drastic effect that BE will in the next month lose a lot of its customer base and surely drop own the ISP list. i know many users have requested mac codes and as soon as i find a 24 mbit umetered ISP i shall soon follow