i must say some of the greatest help has come from the open sorce community. True story about 4 yrs ago i was working on getting rsync up and running on of all things a Novell Netware server:-) i was having some difficulties and posting on some forms and out of the blue one afternoon a guy called me up and said "i see your really close to getting this going let me give you a hand" and in less then an hour he helped me iron out the wrinkles that were left. Amazingly how out of the blue it he took the time to find me, i never gave any contact info in the forum. I don't know if they make IT guys like that any more but i sure hope their are some left. But that is also why i'm a fan of linux and novell.