Re: 2-3 hours?
Why would someone waste the money and the time needed to move data, re-install apps (assuming end user even knows how), and re-learn new workflows after buying a new PC?
I would guess because they don't know any other way and they like to get something new instead of fooling with something which they perceive as broken.
If you're responding to my top post, I'm just reporting what I see happening. Many people don't even know what an app is, let alone know how to move files around. That is just the reality for a lot of people. Note that people on this forum are very, very, far removed from the typical low end user who is likely going to be calling Fynd. We'll see.
I think that the low end is going to be the actual market. (work flow? haha!) My theory is that people who already know something about computers will not be interested in having somebody with no known credentials or background fix their computer for what is, in reality, real money.