64 posts • joined 27 Oct 2008
don't get this - what's it got to do with plusnet?
So, some users of an ISP use badly designed insecure router eh? And that's the ISP's fault how exactly? The article seems to suggest that PlusNet were returning dodgy addresses, because of customers' routers. I don't get this at all. The routers surely didn't actually affect plusnet?
And yes, the routers most ISPs supply are complete bollocks. A friend of mine had his DNS repeatedly modified despite him disabling remote admin and changing his admin password. And that was a Thomson router supplied by TalkTalk!
"Luckily for any would-be space explorers, they won't be required to experience the erratic climes of Kepler 413b as it's too warm for life as we know it. It's also too close to its suns for liquid water to exist and it's a super Neptune - a giant gas planet - so there's no surface for anyone to stand on." - However, the local council has still managed to paint double yellow lines to prevent shoppers from parking, and there's still a starbucks on every corner
Re: Just goes to show.....
well that's because apple is good and microsoft is bad. Simples.
I had a QL and I seem to remember getting one of the JS ROM versions, which was the least buggy of the lot. Oddly, I never really had trouble with the microdrives, but I managed to purchase (out of my own money - I was just 16) a floppy drive. This was fantastic. For just £40 more I purchased 10 floppy disks and had a storage capacity of 10MB! This was amazing, it was like, the capacity of a WINCHESTER but for a fraction of the price, and only the slight inconvenience of having to change disks. Still, I managed to keep the thing going till I started university and I used it to do coursework in the first year or two. I had a Centronics GLP ("Great little printer") that could actually print on A4 sheets!
At one point I had purchased a multitasking programming language called QBasic or something - can't remember - but it did allow for inter-process communication. I also had a mouse, which was useless, as it only worked with one specific and rather bad "paint" program.
I also did various bits of coursework in Pascal using a compiler I'd bought and it overall a bloody useful tool. In those days we put up with buggy software, unfinished hardware and lies from manufacturers. It was just part of what you'd expect from home computers at the time. Especially sinclair. Compared to today, when software "just works", it was a different world...
Windows Mod sounds awful to me, like "modification". Or reminds me of Mods and Rockers of course (not that I have a clue what they are - not quite old enough!). Seriously they ought to come up with a better name. Metro was a good name, pity it can't be used. As a footnote I'd just like to say how much I hate MS office when you install it coming up with a video clip which speaks to you "welcome to your modern office"! Cringeworthy!
The shark's main diet is humans, everybody knows that
Re: Ahh, the days of real calcluators
I bought a 41CX in 99, "new in box", and it's bloody marvellous. I had a plain old 41C back in 1980, which sadly died, so buying a "new" one all those years later really brought back memories. It's amazing how you can get attached to a calculator...
For all out customers with the appropriate linux servers, we've just blocked zip files in incoming emails. The minor inconvenience is outweighed by the safety aspect. For customers with windows servers and an antivirus on the server, we can usually block these attachments too. Most of our customers are perfectly happy with this arrangement.
The mug looks like an advert
... for google.
Re: There are so many things you can do in a bathroom
Water Closet is just a euphemism for the original word, "shit house" or "crapper".
Same old nonsense
It's just the same typical nonsense from Microsoft. They're pushing this tiled (TIKFAM) interface on us whether we like it or not. I think someone at Microsoft had been watching too much Star Trek TNG - everything there is touch based.
One of our customers upgraded from windows 8 to 8.1 and found that IE11 didn't work with her ancestry.co.uk website properly. In previous versions of IE, when a site didn't work, you could click the "compatibility view" button and often that would cause the website to be rendered correctly. In IE11, you have to go to a menu and add the site to the compatibility list, something way beyond what most users are capable of, let alone dream of doing.
But then MS have always done this. They make the most arcane, complex and buggy software on the planet and nothing about windows 8.1 is going to change my mind about that
Who cares? I meet hundreds of different people in my (IT) line of work and everybody without exception just searches for stuff. Half the time in google chrome, even if you type a domain name it goes and does a search anyway. Just as DNS makes the need for people to hunt for IP addresses superfluous, decent search engines make the need for domain names superfluous. Even Bing.
Re: BOFH reprisal
We refer to certain classes of problem as PICNIC
Re: Not 'users'
Today I had to correct three people during a conversation with them (together) lasting about five minutes because they kept referring to their computers as either a modem, a hard drive, a power pack and rather oddly, a "TCP Stack" . And the number of people I meet who tell me that their computer "crashed - what could that be?"
Re: Do not trust but don't dismiss either
I never trust what my customers tell me.
Rule 1: Don't listen to the customer's description of the problem
Rule 2: Absolutely never listen to the customer's proposed "solution". Remember, if their "solution" had a cat's chance in hell of working, they'd have tried it and it would have worked, and they wouldn't have called me.
To rephrase the above, find out what the customers really need to do rather than what they want to do. They'll often be more pleased with the result. Case in point - a customer once asked me to bring a CD Writer for their computer.
1. They already had a CD writer
2. I asked her why they needed one. Shetold me that they wanted to save their pictures onto them.
3. I asked why she wanted to save their pictures onto CDs when she already did backups onto a portable drive. She told me so that she could transfer the pictures to their husband's computer.
4. I asked why she wanted to transfer the pictures onto her husband's computer. She told me that she sometimes wanted to sit at her husband's computer if he wasn't using it because it had a bigger screen to edit her photos with
5. So I suggested "how about a system where you can sync the photos on the two computers together so that if she edits a photo on one computer, the edits will show on the other, and all she needs to do is run a program to synchronise the two.
6. She said "AH!! That *just* what I wanted! I knew that's what it was but didn't know how to explain it....
So I asked "Why?" THREE times to determine what she really needed rather than what she said she wanted....
Re: ALWAYS from HR and Finance.
I've met someone like that. He told me he kept his important stuff in the deleted folder. I asked him if he kept important letters and documents in the bin under his desk. His reply was that he didn't know he could create folders and thought he had to keep them in the deleted items folder.
I meet several people who won't delete their deleted items folder "just in case"...
part of the long-term strategy I'd imagine
This will serve to lessen the appeal of Macs to die-hard Mac fans. Making the software free and including it with new Macs would appeal to a PC user who might be thinking of buying a Mac this time round, who generally would only use the word processor to write a letter to the bank or make a shopping list.
But I fear Apple's long-term strategy doesn't really include Macs at all. By dumbing them down and upping the ante on their now faster and faster ipads, there'll be little need for Macs at all.
Re: IE 6
This is a recurring problem I see.
"what internet program do you use to access the internet?"
"er... is it google?"
"who is your internet provider?"
"er... is it google?"
"who do you actually pay monthly for internet access?"
"er... is it vodafone?"
"do you use google chrome or internet explorer?"
"what's internet explorer?"
"it's the one with the 'e'"
"oh in that case I use BT"
Re: Time to investigate the alternatives
Make no mistake, I'm no Microsoft fan, but I'm realistic. Precious few of our small business customers could run on a linux desktop. Most of them use Sage or some such. And driver support isn't better on linux when you're comparing it to Windows 8.
Re: Not exactly flashing
... and presumably up until the point where the shed was opened, his genitals were not on view because they were inside his co-conspirator
Perhaps someone switch off the internet and switched it on again
Rushed Vista out without much though or user testing, you say? Sounds like Windows 8. People aren't using Windows 8 out of choice from what I see in my market of support (small business/home users) - they're buying it because they need a new computer. First thing I do with Windows 8 is install classic shell or Start8, so that it just "works like you're used to". Windows 8 might be fast and possibly reliable, but the whole UI is a train-wreck. It is universally (from what I can see) despited, or and best just tolerated.
I'm still seeing some people not even having SP2 installed... "what's that?" "oh, just an update from 9 years ago that you didn't do, probably because it wasn't automatic"
... Such as SME server. For us, it's a no-brainer. Small company wants a server for mail and file. Windows server means you need to buy MS Office/Outlook and CALs and spend £3-4K on the whole thing. SME server means you probably need to spend £1K. And you can use open source email and office apps. Yes they might not be as refined looking as the Microsoft equivalents but when it costs £180 a pop for MS Office Home and Business 2013, I think most small businesses would put up with the differences.
MS want you to spend money on annual SaaS plans don't they? For most small businesses, MS Word is a tool. They tool works as well the day it's bought as a year later. So why would you want it updated? It's only a word processor for christs sake!!! Companies don't mind paying for antivirus regularly, or backup, because those are things that provide a SERVICE. An ever-changing word processor is NOT a service.
Re: 300mbit! Holy crap!
Yes, who could possibly need 1Mbps when 512Kbps is more than enough? Who could possibly need 256MB RAM in a computer? I've even heard "who needs a colour screen in a business environment" all the way back to the IBM exec who said (in the 1940s I think) that he could see a world market for perhaps six computers.
Why? Waze makes you log in at the moment anyway
... Start button
Does it run windows 8?
I knew this would happen
I've been warning people for months about this. And telling them NEVER to use their ISP's email - if they want a freebie, use gmail!
Re: Spamhous must really be hurting those parasites
Sounds good, do you use it to send outgoing mails too? I run an SME server linux distro at home and have absolutely no problems with spam - yes, we get a few, but no more than with other providers. Having said that, I won't even bother to let it send mail out directly, as I'm using a BT dynamic address. And yes, I use a dynamic DNS service.
Don't you mean "it consumes less than 10w"? Sorry...
€150 for 2GB sounds quite reasonable compared to what roaming charges can be. For example, travel to another secretive third-world state, such as the USA, on O2 it costs £6 a MB (£6000 per GB!). On the subject of roaming, call me thick, but how can something that costs £10 here (an extra GB of data) cost 600 times as much abroad. I know they have to make some money, but that is just ridiculous! Oh wait, they do a deal where you pay £120 a month for 200Mb of data. That's only £600 a GB. Bargain!
So some of Windows ME's unloved features that nobody cares about because they've never found them anyway have been "improved". Like that's exciting: "Oh look I can move a tile around and make it a different size, and I can two apps side by side just like Windows 3.1!". Sorry Microsoft, but this is a crock of shit. Same shit, same colour.
yes, but you're wrong. Enter may insert a paragraph mark into a document, but to the average user it inserts a new line, and badly. By default MS Word 2007 and above has a default line spacing between paragraphs, so pressing Enter after a para automatically puts in a a nice gap. Not so useful when typing a list and you don't want bullet points or numbering or bloody great gaps between each line.
So you can use shift-enter. Except you can't if you've got full justification on, because if you've got just a few words on the last line, using shift-enter sets these few words out fully justified with the last word all the way on the right, and huge horizontal gaps between the words!
So you end up having to rejig the style, or choose a different style (easy enough if you know what the hell a style actually is!!!).
No, this is not usability. It's crap. Yes, it works for people who want to design nice looking consistent office manuals and the like, but then for the rest of us, it feels like bullying tactics. Seriously, I've talked to enough ordinary people trying to use this crap and these are the sort of things they say.
For me personally, I know how it's meant to work, and it doesn't bother me that much. I find frustrations will all word processors, as I switch between "typing a shopping list" and "typing a 10-page proposal".
And to avoid accusations of MS-Bashing, I have similar problems in Apple's Pages effort: It's super-easy to type simple documents and edit bits of more complex ones, but you try and do some complex numbering or align pictures and it's not so much that it's difficult, it's more a matter of "where the hell do I go now - why isn't there a button for this???". In LibreOffice, you try doing a mail-merge, something microsoft has got fairly much spot-on.
Re: There is a simple explanation
Your point is to my mind true to some extent only. Yes, the dreaded ribbon helps people use styles. And styles help keep document consistency and other things. BUT when you want to write a letter to the tax office, when you want to write a poster saying "hot tap faulty" or a simple quote.... you don't want typesetting rules and styles to cloud your mind. You want to find where they've put the fucking "save as" command, or how to insert a table, or you want to know why the stupid thing insists on putting a blank line after every carriage return (SO many people ask me to stop it doing that!).
The point is that WP is a commodity app for most tasks and most people - nobody gives a shit about styles, alignment or anything complex like that. For MOST tasks MOST of the time all you need is Print, Save As, bold underline and Italic and the ability to change fonts. And also (and this is the problem) the ability to open documents written by people who do give a shit about styles etc without it completely cocking up the layout.
Re: There is a simple explanation
My point EXACTLY. MAC OS may not be perfect, but their usability team have probably been testing it on slightly less weird people.
Re: There is a simple explanation
It seems that microsoft employs demented cabbages to design their UIs. I challenge anyone to log into their new "outlook.com" style hotmail and write an email without a message coming up about "are you sure you want to send this without a subject?". Actually, we can all do it, but sit someone down who hasn't just just read this and challenge them to do it. The way it's designed is such one's eyes do to travel over naturally to the subject "area", and you end up forgetting to do it. Not massive problem for most people, you'll eventually work it out. But usability testing - don't they spend millions, if not billions on this at Microsoft?
So the end result is that we will do what microsoft want because we're forced to use their rubbish, until one day we open our bloody eyes, and there's a worthy competitor around. No, much as I like and use linux, it's not a serious contender yet. But google could do it... It really is like the story of The Emperor's New Clothes and has been for years and years. Microsoft-bashing is boring because it's so easy, and that's the point, surely: it shouldn't be.
Re: What is this article supposed to be?
Which is why you shouldn't buy it in the first place really.
Re: Her Mutt
I think "mutt" in this case is a term used in satire by journalists to indicate "we all know full well than a King Charles Vauxhall Cavalier Spaniel is probably some kind of 'pure bred' as opposed to 'affordable' dog, but back in the real world, it's just a bloody dog"
.net - isn't that a suite of addon shit that take longer to install than a full OS, has more potential for updates failing than an HP Printer Driver and most people haven't got a clue why it's on their system in about 5 entries in programs&features? And isn't it just basically an API for windows APIs, in other words should have been part of the OS in the first place? Or am I wrong about that too.
And Java? unless there's a specific application, you just don't need it. So some goofy websites don't work. Better than the whole OS is broken due to a drive-by virus download!
Re: are just scratching the surface
Interesting idea - why not have three read heads? By clever arrangement of data, you could achieve 3x the throughput maximum, and more importantly, 3x lower seek times. Defragging's going to be fun!
Yes, SCART was the work of the Devil himself. A French Devil. They're designed to fall out of the socket when any amount of force is exerted from the massive sideways-fitting lead. And then when you do try and fiddle with them, they usually fall to bits. They are also used to con gullible a-little-knowledge-etc type people into purchasing gold-plated versions. Who remembers seeing gold SCART leads for £79 at currys?
They swore blind the planet was about to be eaten by an enormous mutant star-goat, or some such thing
We once had a laptop in with "liquid damage to the keyboard" and I rang the customer to ask what the liquid was, because after taking the keyboard off, it smelt of neither beer or coffee. He replied "well, not to put too fine a point on it, it's snot... I have pretty nuclear sneezes!". I washed my hands after that
... and we loved it!
Don't knock it, Islam apparently teaches that cats are special, and you should be kind to them. Mohammed has a special fondness for a cat called Muezza. According to the Koran, Mohammed was late for the mosque one day, as his cat Muezza was sleeping on his prayer robes, so he got a knife and cut of the arm of the robe (yes, the robe) so that he wouldn't disturb his beloved cat from its sleep.
So I would imagine that our friendly ayatollah looks has already liked loads of cat-related websites.
What a crock of shit office 2013 is
I've tried this and I have to say usability has gone south in a big way. The default colour scheme, well, isn't. It's like Microsoft has taken 20 or so years of ui design and just ignored it. It's all just white lines with little or no shading and it's very hard indeed to differentiate between the crappy ribbon bar thing and your actual work area. I'd have understood if it took its visual cues from the functionally crippled but nevertheless colourful "modern" or "metro" or whatever it's called interface so beloved of Microsoft who can't tell the difference between a 4" phone and a 24" monitor, but it doesn't. The only improvement I can see is that lines seem to scroll smoothly in a fairly pointless sort of way. What really gets me about windows 8 and office 2013 is that for the average home user or typical small business it decreases usability and productivity. Two examples in Windows 8: for those of us used to clicking a start button or menu button to turn off a computer, find the "turn off computer" item. And another one : for those of us used to clicking on start and typing "update", where is windows update? It's not obvious and I've asked both technically literate people and ordinary folk these questions and they've been stumped. Microsoft: some people are normal, get over it.
Mistakes here: you don't need wifi on the box to connect to a wifi tablet - assuming the box (like most others) is connected via ethernet cable, a wifi tablet will connect because they're both on the same network.
And what the heck is Fibre to the Curb? First of all it's "Kerb" not "Curb" (unless you're one of those not-able-to-spell Americans) and secondly it should be "Fibre to the Cabinet" anyway. Actually just checked the article and the author wrote "Fiber" so they must be a yank.
The joke goes something like...
... a Cyborg walks into a ... McDonalds??
Actually if you went to your nearest PC world and asked for a hub, they'd probably sell you a router, after first ensuring it's got a DSL modem if you're using Virgin Cable or Satellite, or just a regular ethernet WAN port if you use ADSL. Except they'd call it a DSL router if it was actually the one for Cable broadband.
Actually, they'd probably sell you a Norton antivirus at only half the double normal price. And a USB cable that costs £40.
In point of face, there's (probably) no such thing as a network hub any more. About 15 years ago they got replaced by proper network switches. A network hub allows for all the bandwidth (say 10Mbit/s) to be shared with all the ports, thus creating a massive slowdown when people actually start working. A network switch allows for much greater bandwidth as it switches traffic between relevant ports almost as fast as the circuit allows (10/100/1000Mbit/s). A switch and a hub effectively do the same thing from and end user point of view. So a switch is like a sort of... hub... I suppose.
I always wanted to use that emoticon or whatever it's called these days
Maybe the IT angle that was omitted was that he used his iphone to find a kebab place. If he'd just walked he'd have found one, but he had to drive didn't he? Probably because he used some donerfinda app which didn't know about the nearest one, instead taking him a car ride away. Maybe he'll sue the developer.
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