* Posts by Charlotte

1 publicly visible post • joined 23 Oct 2008

Merchants and punters cry foul over Verified by Visa

Charlotte
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Could be worse

I was recently asked by an established online retailer to provide a scanned copy via email of either my drivers license or my last bank statement. I refused as its personal information, not a secure transfer, they couldn't tell me how it would be processed and how were they going to verify they wern't fake anyway? They locked my account and canceled my order. This was all because I wanted to ship to another address other than the billing address. My bank could see the transaction pending before it was canceled by the retailer and said they had no problems with it whatsoever.

SecureCode and VbyV are annoying and not secure, but I would prefer that to being ID'd to buy a gift for someone.