* Posts by Art Jannicelli

7 posts • joined 23 Apr 2007

Data breach at biz that manages Cisco, F5 certs plus many others

Art Jannicelli


Observe the free market in all it's Monopolistic grandeur!

According to a manager at VMworld who handles their certification program, prometric is getting out of the IT cert business... So Vue has told VMware go funk itself it will Procter the exams it wants too.

What does this mean? Well other than VCP the more advanced VMware exams were mostly lab driven. This manager told me Vue has informed them they most roll back lab questions because their testing computers are not capable of running labs; ergo the 85 question in 85 minutes VCP 6 exam. VMware's future plan had been to switch to a mostly lab based model for all certs.

I agree certs are a crock of shite and demonstrate only the most basic understanding of a technology, especially the low level ones. But I was optimistic with the VCAP exams that at least one vendor was turning the corner toward meaningful certs. Thanks to the VUE monopoly we are doomed more of the same... marketing tests indefinitely.

This breach is also indicative of a company that knows they have a monopoly why worry about a breach? Not like they have any other choice consumers or vendors.

Lastly, I had an issue earlier this year with my VMwareID was not matching up with vue ID. So I called Vue support, the Indian gentlemen told me over and over 'The problem is your VMware ID should be the same as your VUE ID.' I replied 'Yes that is why I called, please fix this' his reply 'Sir your ID's should match' my reply, 'Please fix it' 'Sir your ID's should match' this went on for 5 minutes. I asked so speak to a supervisor he said he could not.

So I tried their chat support... They told me to call support.

I had to executive email bomb via linked in their international support and the Head of VMware training & certs. VMware was able to track the problem and get VUE to fix it. Evidently when VMware integrated with VUE for VCP6; VUE used the same cell on their DB for CISCO and VMware ID's they assumed no one would have both *FACEPALM* so it took time for VUE to realize this and then make a new column... in the mean time if you had an existing ID for both there was a good chance it was messed up in the process and VUE left it up to the consumer to contact them to TRY to get it fixed.

VUE is a terrible company with a terrible product. But hey we have no other choice.


NetApp revenues and profits decline again despite positive spin

Art Jannicelli

As a consultant I have seen the opposite in the field. Our customers buy Netapp because they already have it or they get a promotional price.

I love the cluster mode cli but the transition is expensive and it is not an easy learning curve.

Most importantly to your point though, no IT shop seems to have the dedicated man hours for a dedicated storage admin let alone architect to implimentation let alone managed the advanced snap features, replication, dedupelication. Yes in theory all of those are easy to setup... but there is always a learning curve along with care and feeding to leverage advanced features... then there is the dreaded Netapp scheduling conflicts that must be carefully managed or you risk dragging performance to a crawl.

Lately QA has not been very good on new releases eitheir.

If Netapp customers cannot afford to run advanced features then they might as well buy the cheapest competitor.

Netapp still does not have a good option vs Nutanix which is my current favorite platform.


Synology systematically soups up filer software

Art Jannicelli

Re: Xpenology

They actually have Mon-Fri phone support, and next day hardware replacement.

On a cost per/gb with Phone support & next day hardware replacement, plus an excellent OS they are hard to beat at home or in the office for commodity NAS.


Cisco network kit warning: Watch out for malware in the firmware

Art Jannicelli

Paywall downside

Hey Cisco... This is why you need to release your updates from behind a pay wall. If admins could download updates and even the Cisco VPN client without having to go through TAC hell for access... Maybe kits like these would be a non-issue since admins would not be trying to download updates/clients from random places on the internet.

HP is in the process of making this same mistake.


Virtualization software to crush server market

Art Jannicelli

Small Business and the short sited

The last company I worked for had a farm of about 75 Virtualized Servers. It saved the company a lot of money by allowing us to transition off of older platforms and consolidate rack space and power. As mentioned above because we ran our VM's from our SAN we rarely had any down time even in the event of hardware failure on a host node. For this company it was a great thing.

However, in small business and/or companies where non-technical management holds the check book and is most concerned with quarterly numbers; VM just doesn't add up to them. In these companies they would rather get a bottom of the top of the line server from Dell or HP that can be upgraded later if needed. As opposed to dropping the large investment required to purchase an ESX box capable hosting 10 VM's plus licensing. Not to mention the need to have failover capability and optimally a SAN. Moving to VM is an enterprise level upgrade.

Therefore, I would be curious to know what percentage of low end servers are purchased by small business vs. enterprise customers. If anything I think Dell and HP can depend on small business to maintain their demand for low end servers indefinitely. Small Business and the short sited are just not interested in making the upfront investment required to create a solid VM infrastructure.


If Google is a Russian spy op, when will it buy U-Haul?

Art Jannicelli

The other low cost Self-service hauler

Don't forget about Budget truck rental they have comparable prices to Uhaul and much better service.

I actually met a regional sales manager for Uhaul and he admitted that Uhaul makes it's money doing commercial rentals, so they put their very best equipment and people on making commercial customers happy.

However, rather then having worthless stock left over when a truck no longer meets commercial standards it is demoted to the consumer fleet. This all makes sense why Uhaul treats consumers like crap with poor service and trucks.

We just have to hope Budget doesn't get itself too wrapped up in commercial clients before it starts doing the same thing.

For the record I have rented Uhaul 3 times and every time it was a fiasco, problems with the vehicles and they rented the truck I had reserved online cause someone arrived before me needing a truck, so essentially they got to hold my money and I got to wait a few days till they found me a truck.

I have rented from Budget truck rental many times and there service, reservation, and trucks have been outstanding. i have actually had more problems with Budget car rental.


Microsoft Silverlight to copy Flash video tricks, Adobe responds

Art Jannicelli

DIVX forgotten

If you haven't already you really ought to download the DIVX player. The quaility and compression are vastly superior to Flash or WMP. They even have their own web 2.0 site.

It's a shame they haven't been noticed by the main stream. After using this player you'll never go to youtube again.