1and1 Exchange Email with Outlook 2003 Stopped Working Again
My Outlook 2003 connection stopped working on Friday August 8th. Came back on briefly on Monday and now Tuesday 12th has stopped working again.
The replies to my emails to Support were unhelpful. They made no mention of the business about IPs and DNS addresses mentioned on the register page.
I rekon they have a system on their Email support that gives automated replies. They do not even seem to read the emails as the questions in the email do not get answered. This is no way to encourgae email support in preference to more costly phone support. Consistently the emails are nor read properly.
While trying to fix what I thought was a problem with my computer I found that the help/FAQ pages in 1and1 for exchange Email were very unhelpfull and inaccurate. They needed updateing.