Bloatware cost
I used to work for SAP in the days when they first tried to force people to use Solution Manager. This was aimed at lowering their support costs. That went wrog for them.
Now they have succeeded in forcing people to use Solution Manager and it is getting worse. This huge piece of over complicated bloatware takes weeks to set up an maintenance is significant. The over 'rich' functionality including 3rd party software is clearly costing them a lot to maintain and they need to pass this cost on. I imagine it is so they can lower their support costs.
It is so bad they their alternative products that are streamlined and fast are being phased out to force people to use this product more and more. I see many custoemrs suffering with this product, especially when it comes to costs vs value
Biting the hand that feeds IT
