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* Posts by John McDowall

4 posts • joined 10 Jul 2008

O2 starts 3G iPhone stampede - and runs away

John McDowall
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@Gareth Hughes

Yeah I've got the JDxx thing as well but nothing comes up.....hopefully it's just their tracking system that needs updated, as they've damn well taken the money!

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John McDowall
Happy

Hurrah

Just tried my JD code one last time and it now says it was picked up at 09:44 !!

Also, under My O2 the Tarriff info has updated to: O2 35 on iPhone.

Order status still says "In Progress" though and I've not had any emails since I ordered it on Monday!

I'm also not in one of the scorched earth postcodes, so hopefully will get a txt before 6!

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John McDowall
Unhappy

@Gareth Hughes

Yeah I've tried the 'on-xxxx' number in the 'By Consignment' as instructed in the O2 email and entering the JDxxx parcel number in the "By Ident Code" and nothing comes up...

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John McDowall
Alert

Ghost Order

I managed to get an order number on Monday, and called in the evening when I still hadn't had a confirmation email, and spoke to someone who said "yes I can see you have one" and that an email would be "sent out". I was happy with that.

Yesterday I'd still not received any confirmation email, so I emailed O2 and got this response:

***

Thanks for emailing us about your order for your new iPhone 3G status.

Your order number is on-0xxxxxxx and your parcel number is <blah>.

Your order was dispatched from our warehouse on 10 July 2008. It's currently with our delivery agent, DHL. You'll receive a text message one day before the delivery of your order. We'll deliver as many orders as possible on 11th July and then delivery may take up to 2 weeks.

***

Delivery may take upto TWO WEEKS??? Sounds like the may be scamming and pretending to dispatch orders and blame it on the courier till they can fulfil the order? I put in my consignment code into the tracking system and it can't find it...

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