83 posts • joined Tuesday 17th April 2007 13:06 GMT
Sad to see them go
Agree on the Bulgarians - the most helpful call centre you could hope to find.
As I've bitched about far too often already, at the work location - no FTTC, exchange-only lines, no Virgin Media, too small for the ex-BE Hyperoptic peeps - a reasonably-priced bonded service from BE was an excellent solution.
I'm quite sure this service will be discontinued by Sky - it's not as if they're into niche services. The only saving grace is that EFM prices are dropping, and rumoured to be descending further (so don't sign up to 3-year EFM contracts, people !!)
I have to say - Katherine Parkinson is absolute genius in "Before the Party" at The Almeida, finishing its run tomorrow night.
Re: Pear shaped matter?
You, sir, owe me a new keyboard.
That was another migration, done (and proudly announced by M$) some years ago. Some results from the Choccy Factory say this was in 2000. I remember it as later, but then at my age time does travel faster.
Needless to say, it involved all sorts of glitches and downtime. And about 4 times as much compute power to deliver the same service.
http://technet.microsoft.com/en-us/library/bb496985.aspx is interesting reading. El Reg commented on it too http://www.theregister.co.uk/2002/11/21/ms_paper_touts_unix/
Re: Die Hard II
All they needed to do was give out an incorrect atmospheric pressure for the location.
Rememberer a documentary on a company that flew cargo (mostly) for the oil exploration - Lion Air. Pilot coming into land at a Nigerian field - pointed ouit the wreckage at the side of the runway where the tower had given out incorrect pressure, pilot thought he as a few metres above the runway when he, errr, wasn't. Bang,
Re: Why me?
It's because you're too close to the exchange. It's a well-hidden fact, but if your line is connected directly into the exchange without going via a street cabinet (known as an "exchange-only", or EO line) then VDSL (the modulation technique used over the short bit of copper from the fibre termination to your property) is not possible.
It's theoretically possible to put the kit that would be in the big cabinet linked to the street cabinet directly into the exchange, but here are potential interference issues that mean this isn't approved.
Last time I looked, there was some waffling from BT about what they proposed to do about such subscribers (it's a surprisingly large number) but nothing concrete.
Re: The technology is rather relevant there
"Once you are at a central office, bandwidth is essentially free"
I suggest you look at BT wholesale bandwidth charges to ISPs if you believe that.
Re: You are right.. and wrong
I've been in love with Supermicro for ages :-) They seem to get server design Right, especially mid-range, unlike Dell (wot, only 2.5" drives in your 2U server ?? I'm not made of money)
Big plush offices
A sine qua non for an SME (especially in the tech world) going bust is having recently moved into large, plush, expensive offices.
So whilst some of this article is questionable, I'm with Dominic on this one.
Amidst all this panic, let us not forget that Scallywag was taken off the market and bankrupted by John Major's lawsuit, not (as it turned out) for telling a falsehood, but solely getting the identity of the person he was shagging wrong, for playing away he was. This under the law as it existed then. How much worse it will be now.
Of course, if they'd said at the time that it was the fragrant Edwina Currie, not a soul would have believed them....
Disgraceful waste of our money
Had a go at our County Councillor (Kent) when he was trumpeting this BDUK money.
I pointed out that BT always say that things just aren't commercially viable, drag their heels, and then all of a sudden when either:
i) the profitability is staring them in the face
ii) competition arrives
it all starts happening.
I objected to my money being spent to (effectively) contribute to BT's profits.
He didn't see what I was on about, kept trumpeting how people who wouldn't get BB otherwise would get it. I said that, in reality, they would get it too, maybe a little later, but arrive it would.
This from a Government that claims to support the free market. Not, methinks.
Jobs' legacy ?
What a wonderful legacy Steve Jobs left, having made clear his desire to destroy Android. His strategy (for it is his) may end up destroying Apple rather than Android.
Re: Free Is Good @The Dim View - LO IS as good as MS office, better in some ways
You must have a very different set of end users from mine. They all hate they ribbon (some even more than I do). They range from professional PAs and copy typists through the standard PHBs to professional engineers, legal types, and ex-RN people.
Re: Free Is Good
You seem to miss the point I made up there (yet to receive any downvotes....), which was that upgrading MS Office is, in practice, no different from a complete change of package - i.e., a "big bang" upgrade. So that argument is moot, unless you plan on never upgrading MS Office.
Re: Free Is Good @Denarius
I will observe that whilst the things that break in M$ Office between releases may well be documented, you need a brain the size of a planet to determine which (if any) of these changes might impact your systems. In which case, the "upgrade" is in reality as much effort as a new product.
And please, can someone explain to me why the Office UI at Office 2007 and beyond completely ignores the UI standards of Windows ?? Why it's interface is utterly different from, say, Internet Explorer, let alone Office 2003 ?? If the Ribbon was the way forward, it should have become the Windows UI standard and ALL apps should have been updated. Otherwise, don't make the change. Human factors 101.
And my immediate PITA - why does Office 2010 OEM not have downgrade rights ??...
Incorrect sp[specification and/or commissioning of protection equipment is a well-understood issue, particularly after one instance of this led to 20% of London being blacked-out 10 years ago. It took 2-3 hours to fully recover from this incident, and left many Underground passengers stranded. Needless to say, that (and another incident in Birmingham) led to a detailed analysis of the lessons to be learnt.
The engineers who specified the Superbowl system would have done well to have read http://www.rae.gr/old/cases/C13/london/OFGEM_PB_london_v2.pdf - whilst it applies to distribution switching equipment, not installation switching equipment, there are still useful lessons there.
Re: We are kind of back up
Of course numbers ported off CW/Thus will fail to route, too. That's the way it works.
Since the industry blew a big raspberry a while back at Ofcom over dragging number portability into the 21st century, everyone remains at risk of losing their numbers if the owner of the number range goes titsup and their switches are pulled from the network.
This is good news, surely, not bad ??
Now, let me work that one out. Turnover goes from 4.77bn to 4.5bn, pre-tax profit goes from 628m to 675m
So net profit margin goes from 13% to 15%. Remind me again of that phrase. Oh yes - "Turnover is vanity, profit is sanity...."
Seems good news to me, not bad.
Unless, of course, you're trying to bounce the regulator into doing something to help you continung shaft your competitors and customers. Shurely not.....
How right you are
You're absolutely right. In the USofA, having just looked for a patent on the thing you're developing can be enough to lead to a determination of wilful infringement. That leads to the damages being tripled - a little bit more than "being punished harder".
So all development is carried out with no reference to patents, given that someone, somewhere is guaranteed to have got a highly ambiguous or totally obvious patent that can be twisted to demonstrate infringement by your product. So best to avoid those guaranteed damages being tripled.
This is reason no. 3404 that the patent system is Broken.
The multitude of court cases worldwide would suggest that Apple is anything BUT happy with a meagre 15% of the market, as they join World + Dog in the new game of Gaining Marketshare By Litigation.
Darl must be proud.....
Re: And more...
and...... and....... it's done with notching filters in the ham bands. Whose effectiveness will vary depending on the impedance characteristics of the wiring it's connected to.
and..... and.... some PLT devices don't even meet the (useless) specs for notching.
Re: Not Just Radio Amateurs
I'd say that the coalition in power during WWII was anything but technically ignorant, led by WSC.
Indeed, they sought out the very best people and actually listened to them. Mostly. It was a vital factor in our victory.
The people who actually made the decision - the politicians - are now gone, to be replaced (much like the project managers) with another pile of incompetents.
Anyone who claims they didn't see this mega-train-wreck coming was totally blind. Everyone with a brain cell and a level of vested interested below "total" said that this would never, ever, ever work. But did the Government listen ?? Nope. They signed off on it. They are the culpable ones.
And don't even get me started on Local E-Government.......
'coz they'll never learn.
Or into paying the $1,000,000,000 fine. Plus the Commission's costs over the appeal.
Re: What about travel cards?
And, on a similar topic, what about those of us who have Network Gold Cards ("annual season tickets in the former Network SouthEast area") "loaded" onto our Oyster Cards. This gives the Gold Card discount automatically on qualifying (off-peak) LU journeys. HTF will that be implemented with Pret-style payment ??
"Power Cut" - I don't think so.
That must be a bit, errr, economical with the actualite, since exchanges big enough to service that many lines have massive batteries and generators to top them up if the mains is off for ages.
i) The batteries failed - poor maintenance
ii) The generators failed when called for - see i)
iii) It was something other than a "power cut".
Re: A total waste of time and money
" NAT only breaks broken applications"
That statement, I'm afraid, led me to ignore everything else you said. It's so, so, so wrong.
"NAT breaks the network" is the correct statement. It's a horrible, horrible hack.
What about the cost of upgrading ?
Item 4 -" Systems value drift assessments" should also be carried out before upgrading - i.e. analysis of how far the capabilities of the installed system already meet the business requirements and the opportunity costs of re-training and "feature bloat" if updating.
Here, of course, I have in mind a certain "Office Productivity" suite, let alone other products.
And..... Dare I say that using FOSS/Libre software would nicely avoid these issues. I mean truly free software, not stuff where the features that actually make it usable are closed.
Finally - how about initial contract negotiation, ensuring that the escro arrangements (you did make sure those were in place ???) cover access to the source code for ongoing support purposes if excessive charges are levied ? It's only the business practices and conventions of software suppliers that mean this isn't a standard contract condition. If all the users demanded this together......
Re: Let 3/Three die
Agree in general, but you forget the higher interconnect price that Three charge for incoming calls, which has to be part of their business model enabling them to be competitive for their users.
Charge the callers instead. Clever marketing, 'coz people who go for Three (for voice) won't be worried about that.
Re: @Tim of the Win:
We used to have a nationalised company for fixed-wire telecommunications. In fact, it was a Government Department before that.
Ok, they were the (monopoly) service provider too, but tell me just how innovative, un-bureaucratic and efficient they were. And just how well they did forward planning. Remember 2-3 year waits for a telephone line to be installed ??? I do.
Now fast forward into today's world where telecomms technology moves at least 10x faster, and this idea, whilst appealing, would be a total disaster if implemented. The problem, if anything, is that the remnant of the aforementioned organisation has too much residual power and coverage left over from its monopoly days, making it so much harder for the community broadband model to be financially viable. OK, that isn't radio comms, but the same effects would apply.
It's like The Good Old Days of British Railways when all the trains ran on time, tickets were cheap, there were no serious accidents and every employee greeted a passenger with a cheery smile.
"3g was ridiculously expensive for a long time because the networks were forced into paying so much for it."
The networks weren't forced into paying those ridiculous amounts. The spectrum went to an open auction (with certain build-out requirements of the winners) and the networks went into a bidding war for it. Just like you occasionally (!!!!) see on eBay, the result was that the winners massively overpaid. Whatever the reason was for that, there was no coercion involved.
Re: The mathematics behind this concept are awesome
Agreed that it's hype.
It's sort-of-but-not-very-much like the hoary old one about the bandwidth of a 747 full of DAT tapes. It's truly massive. The latency, however.......
HP2100 assembler, hand-craft into 1's and 0's, then punch it in on the front panel switches.
That's how I was taught REAL programming by the great Dr Munro, Yr 2, EE at Imperial.
Time to design a USB-connected proper front panel for the Raspberry PI, then these schoolkids can really learn how a computer works.
Re: may i be the first
If you care to read most of the comments, you'll not see bitching at a particular cloud/outsourced/managed services/whatever this year's marketing buzzword is/etc provider, but at the idea that this cloudy thingy is some sort of panacea to all your IT availability issues, and you can throw away any other business continuity solution.
It isn't. Factor in proper BC, Due Diligence over the providers' offerings, and service failure insurance (ha!!!) and suddenly all those putative cost savings go Poof!!!
Unless, of course, your name is Matt Asay......
Danger, Will Robinson. Jobs RDF influence detected.
The claimed patent clearly describes a process well-covered by prior art, as numerous previous posters have pointed out.
Go read up why patents were originally introduced, and ask yourself if the current uses that the legislation are being put to are compatible with the original goals.
Finally... Apple, in all its life, introduced comparatively little that was novel. It is a tribute to Steve's excellent marketing and design skills, his attention to detail, and finally the power of the RDF that World+Dog believes it to be a significant innovator.
IP maybe, but TCP ??
"(Weightless will happily carry IPv4 and IPv6 packets)"
But on reading the description of the protocol, I think the chances of TCP running over it will be near-zero.
A bit like TCP running over the 2G network, then.
On another topic, why is it that the TV spectrum space attracts such stupidity. It started with "slotting" Channel 5 into the "unused" guard channels in the band plan. And just goes downhill from there.
Do you know...
Now tell me which OEM is going to jeopardize their Microsoft bribe by not installing this feature?
There, fixed that for you.
"Where my web based <name any app you fancy>"
To which my only response is "Why would you want that ??"
You owe me now.
Now you've really brought back bad memories. Even worse than the thinnet unreliability.
OK, it was George IV, not George III.
1972, first ever programming course (Algol, Kingston Poly, summer hols at end of Lower VIth)
The ASR33 readers were fucked. Well, poorly maintained really. So if you missed a typo and therefore couldn't backspace and delete the error, and had to "copy" the tape up to the typo, the errors that the reader introduced led to getting a correct tape being a divergent process. Unless you found one of the 2 ASRs that were working OK-ish.
What with the overnight turnaround, I think all I got working in a week was the prime numbers up to 99......
Assembler standards ??
You were doing (fairly) well until we got to: "We probably know enough about Assembler to have a standard (or multiple standards perhaps) version of it:"
Clearly, a lesson in what Assembler is is needed here (from someone who in his 2nd year degree course was required to manually translate a program written in assembler to 1's and 0's and then punch them in on the front panel switches of an HP2100)
Assembler is a mnemonic "language" for the machine level, numeric, opcodes of the processor for which it is designed, with (usually) the addition of at least macro capabilities to assist the programmer.
As such, in general, the processor designer is best-placed to "standardise" the language, and it will be processor-specific. i386 assembler must, by definition, be entirely different from Power PC assembler, both entirely different from Alpha assembler, both entirely different from PDP-11 assembler, both entirely different from ARM assembler, etc, etc, ad nauseam.
Key reason for virtualisation
Don't forget the key reason for virtualisation.
It's the only way you'll be able to run SCO Openserver (you know, the operating system that all US Defence relies on) on any modern hardware.
I'll tell him what'll happen
Fox wants shareholders to do something about failed ICT projects for the MoD ??
I can tell him (or rather their companies' management) what they'll do.
Like all bar one of the contractors on NPfIT did once it was clear that was going to be a total, moneypit for all concerned, failure. To everyone except the Government decision-makers, of course.
And, of course, BT, who collected all the money for the total waste of the rip-and-replace NHS National Network version 3 well in advance of any deliverable service apart from VoIP appearing over it.
Things just don't change
I remember the same basic mistakes being made repeatedly in UART (and their discrete predecessors) drivers, especially in the handling of multiple interrupts on noisy RS232 lines and XON/XOFF handling.
DecSystem10, RSX-11M, Olivetti's S6000 mini, Unix Sys V.....
It was clear that knowledge about this was kicking around, but the people who wrote the next OS were a set of new college grads without this previous experience.
Seems we have the same lack of knowledge transfer to the people who Really Count today. Quelle surprise.
We had a rental model before
and we called it "bureau services"
Remember Datasolve ??
- IT bloke publishes comprehensive maps of CALL CENTRE menu HELL
- Nine-year-old Opportunity Mars rover sets NASA distance record
- Analysis Who is the mystery sixth member of LulzSec?
- Prankster 'Superhero' takes on robot traffic warden AND WINS
- Comment Congress: It's not the Glass that's scary - It's the GOOGLE