Re: Its a small change!
Thats how it starts... and then comes the "well that is odd"
Several years ago, we needed to replace the battery for the RAID cache in one of our ProLiant servers. No big deal. Done it many times and I said I would do it on a Saturday evening.
My wife and kids had come with me as we were going to go out to eat after the 30 minute job.
The problem was, this server had another server resting on on top of it with wooden slides from an old wooden desk as spacers for ventilation.
Since I was going to have to shutdown the one server to move it, I was going to use this opportunity to install rails (not the exact ones, but they will do the job) so we wouldn't have to do this again.
Severs down. Battery replaced. Rails mounted and server put back in rack.
The server with the new rails doesn't respond to the power button.
HP says the service contract has expired and there is nothing they can do.
Ended up having to meet one of the Wintel guys from the data center (that is about 3 hours away in another state) in the middle of the night as he brought a replacement server.
I told them never again and ever time they want me to touch a server I ask them to verify the maintenance contract.
My family had to settle for cheap take out that night...