Sort it out someone
What we need is clear (not hidden on an obscure url) information across the board as to what type of traffic management and FUP there is on a package, and what will trigger it. These unlimited packages need to go away – people need to be told exactly what they get for their money and then they can decide if it is suitable and agree, or if they need to pay more for what they want.
For all those people saying you get what you pay for, yes you are right. But we have a situation now where services are advertised as one thing, but fail to provide this. Price of these services is irrelevant until things are made clear to Joe Public.
Imagine Ford released an advert saying “All new Focus, 0-60 in as little 2.5secs” -
but the small print on page 17 of some handbook 90% of people will have thrown away says, “acceleration figures are subject to the cars operation in a frictionless vacuum”.
No difference really than BT saying "up to 8mb unlimited broadband" -
Small print – “you could get 8mb, if you live inside the exchange itself. Unlimited only if you download less than 40gb a month. Oh and if you do certain things (exactly which, we will not tell you) we will cap your bandwidth. We will also be giving all your internet history to Phorm. Thanks.
Paris because she exceeded her fair usage policy a long time ago.