Re: Will always be a job for IT people
Automation is great, right up until something goes wrong with it and people realise that the only ones who know what it's doing and how it works left 5 years earlier.
When an automated deployment tool failed and I suggetsed teh developers deploy their code manually while I investigated the problem, they couldn't as it was considered 'to risky' becasue no-one knew what the tool actually did during a deployment.
I am constantly having to build tools and front ends onto what I consider fairly simpe processes so that peopel who have absolutely no idea what they are doing can't cock things up too badly. Then they ae completely crippled when they are unavailable because supposedly experienced people have no idea what it's actually been doing for them under the covers