Re: Wrong on Pssshhhh... Refreshed midrange
In full disclosure, I am a NetApp sales rep and am simply trying to make sure everyone is clear on the announcements as there is misinformation out there and there are important differences including the PAM support you mention with the more advanced code levels.
As a sales rep I have priced the new boxes against the old ones and customers are generally paying slightly less on an identically configured 3220 or 3250 than they had paid in the past on the3140 and 3160 a few years back. Your mileage may vary as there are many factors that go in to pricing, but that is my experience.
Regarding the PAM support, no vendor is going to go back and say that I am sorry the product that you have on the floor today that was designed 5 years ago doesn't support every combination of code and hardware available today, we will give you the new box at no charge. I know that sucks and I used to be a customer and have been on the receiving end of that, but unfortunately that is Information Technology.
Every vendor has their challenges. What I do know is NetApp is growing at 20% per year, is the #2 storage vendor in the world by revenue, the #1 midrange storage vendor by usable capacity shipped is the #1 provider of storage to the US Federal government and has the largest contiguous installation of storage in the world with 750PB at Lawrence Livermore, so despite the challenges, NetApp must be doing something right, or at least less wrong than the other storage vendors.