10 posts • joined Wednesday 4th April 2007 18:25 GMT
Back when Gateway were actually selling computers worth owning their support was in meltdown so they started doing a kind of group support call where people with similar problems were allowed to listen to the calls before them in the queue. I guess the idea is that you magically find your solution from the last guy without the support monkey even needing to speak to you.
So I'm trying to get a replacement mobo going and I'm listening to the guy a few places before me in the queue trying to get an additional harddisk installed. The operator had spent 20 mins or so taking him through opening the case,, moving the cdrom cage out of the way, fitting the drive, screwing it in etc. He moved onto IDE cables and jumper settings;
Gateway: So with the IDE cable in place on both the motherboard and in the back of the drive, place the jumper on the back of the hard drive on the leftmost set of pins, marked "slave".
Gateway: Now replace the lid, do up the large screw at the rear of the case and turn on the PC!
User: It's already turned on.
Everyone else listening to the call: PMSL
Auntie looking for alternative phrases to replace "it's like painting the Forth Bridge". My suggestion of "It's like detoxing the Winehouse" didn't make it to print.
Not in My BN1
Hilarious. We've been trying to build a stadium in Brighton for ten years and a waste incinerator for seven with no success past the blueprints. I can't wait to see the truly legendary outpouring of NIMBYism that will ensue when they tell everyone they're sticking a four stack, twin-turbine, uranium-235 powered fission reactor on Shoreham beach.
Good of the NRA to express concern. Hopefully they'll step their efforts up next semester and start a "Sidearm for Every Student" charity drive so that this kind of tragedy can be nipped in the bud next time.
I stopped reading the article when he levelled a whinge at Dell because his door buzzer doesn't work. Let alone the other nothing complaints. Linux doesn't work properly? Diddums. Vista doesn't work properly because drivers aren't ready? Blame the manufacturers, not Dell.
Please header any future articles by this whinging, self-pitying tool with a picture of a large turd so that I can easily identify and avoid wasting my time reading them.
- Geek's Guide to Britain BT Tower is just a relic? Wrong: It relays 18,000hrs of telly daily
- Product Round-up Smartwatch face off: Pebble, MetaWatch and new hi-tech timepieces
- Review: Sony Xperia SP
- Geek's Guide to Britain The bunker at the end of the world - in Essex
- Dell's PC-on-a-stick landing in July: report