Dodgy is as Dodgy does..
one point that is missed above - the 'product' isn't the issue, even whether it works or not.
The software company in question 'Parakeelia' is owned/run by a political party*, who then pay (taxpayer supplied) funds into it, and receive very large 'donations' back.
Basically just a money laundering operation.
Any money spent on actually improving the product would reduce the slush fund for 'donations'.
*Parakeelia is registered to the same inner-Canberra office building as the Liberals. The company's directors include the Liberal Party's federal director and president. It is registered with authorities as being associated with the party.