Tell me about it
These clowns sent my fathers pension information to my address and then accused me of changing the details in 2007. I pointed out the flaw in their thinking as I didn't move into my current address until 2008!
This is the latest in a long line of "clusterfcuks" because my father and I share the same name, strange as I thought the unique NI number was the key identifier, apparently not.
It never fails to amaze me the level of ineptitude of government departments.