150 posts • joined 7 Jan 2008
If it's valuable for Comcast to understand why the customer is leaving, why won't they pay him to tell them why?
Maybe one of these excuses would work
1. My parents hate Comcast so much that they've put in writing that if I don't cancel my account, they'll cut me out of their will.
2. My wife hates Comcast so much that if I don't cancel our account, she'll divorce me. She doesn't bluff.
3. My child is dying and canceling our Comcast account is her fondest wish.
Re: Just tell them you've sold your house
Indeed, on another discussion thread, someone said that when he said "We're moving," the Comcast rep insisted he provide the street address so Comcast could confirm whether the new address was served by Comcast.
Of course there are options
No one needs live pay TV. Gen Z doesn't buy it. And my family has never had it; we do just fine on a diet of NetFlix, Amazon prime, and over-the-air broadcasts. Some of the best shows ran years ago; if it's good, it's worth waiting for.
Re: VP of product at AOL
Here's how I finally got AOL to cancel my account:
AOL: "Good afternoon, my name is Raj. How may I help you today?"
Me: "By canceling my account without asking me why or trying to change my mind."
If the Earth has been passing as younger...
...that proves the Earth is female. Mother Earth, indeed.
Re: When have 'Industry forecasts' ever been right?
They didnt think owners would store the older tablets in drawers. They thought they'd keet the new tablet in the living room and use the older tablet in the basement.
It's a choice
Yet another group who have a problem with capitalist acts between consenting adults.
My favorite IT acronym is the scanner interface, TWAIN
Technology Without An Interesting Name
Yep, that's it's real name!
"We lose on every customer…"
…but make it up in volume."
This article was well-written
It was so well-written that when I glanced at the byline I fully expected to see the name Ray-something or something Ray, the chap who usually writes the RF-related articles in which an abstract concept is clearly explained. Simon Rockman, eh? That's another name I'll gladly look for. Paul
Brainstorm (Re: Re:Footage is stored for on the cloud for five hours)
Exactly! Watch the 1983 trailer at http://www.youtube.com/watch?v=NNiZP2G-nEM
If a phablet is no wider than 86mm, It can slip into a man's standard shirtpocket. The 1520 measures 162.8 x 85.4 x 8.7 mm, so it's pocketable. In fact, so is Huawei's Ascend Mate, which sports a 6.1-inch screen.
And its radio bands include 1700 MHz
T-Mobile users, rejoice.
They need to practice docking
Is that what they're calling it these days?
Re: Quiet news day? El Reg?
The accused has been charged. Whenever that happens, we can expect to see highlights from the original story.
Re: Why won't someone sell me..
Not only that: Google ebooks can't be read on the best book reader, Moon Reader Pro. Once I discovered this, that was the end of my Google ebook purchasing.
Re: Do it right
I agree. CRT displays hit a wall at about 130 dpi (2048 x 1536 on a 22-inch diagonal display). LCDs surpassed that, with 150 dpi 20-inchers from IBM, Iiyama, and others around 2001. But since then, we've regressed, settling in at about 100 to 120 dpi, with 30-inchers hovering around 100.
It's not as useful as a direct attachment
Many U.S. government agencies block FTP, DropBox, Google Drive, SkyDrive, Box, and all other file-sharing and cloud sites. For workers there, there's still no easy way to quickly send or receive a file larger than perhaps 20 MB using their government account or 25 MB using their Gmail or Yahoo account.
Don't resent the Reg's snark; embrace it
That's what my colleagues did at the Department of Homeland Security's Science and Technology Directorate (S&T) in 2007. Shortly after DHS published my article about S&T's LED Incapacitator (http://www.dhs.gov/enough-make-you-sick), The Register dubbed the device a Puke Ray. Within 24 hours, the blogosphere lit up. Big-name news outlets interviewed our developer. Our Under Secretary embraced the nickname. And the device went on to win one of Time Magazine's 35 Inventions of the Year for its ability to spare lives.
Watch Apple sue Samsung for calling its new phone..
Lenovo "wants to position its ThinkPad range as an Apple-level premium brand"
That's funny; it already is.
Enough! already! with! the! Yahooesque! exclamation! marks!
It! was! funny! the! first! jillion! times!
I like the screen on my Lenovo ThinkPad W500 from 2008:
It's not IPS, but the resolution is a thing of joy.
Well, that must have provided a pleasant diversion for the prison proctologist.
great...unless you're firewalled
Great! I'll finally be able to get large video files to collaborators from work. Oh, wait: In the vast organization where I work, all file-sharing sites are blocked.
We'll always have Communicator...or WILL we?
What will become of the company's corporate chat client, Microsoft Office Communicator?
tapping on a laptop
You're not the only commuter who is annoyed by loud users of portable electronics. Listen to the song "Tapping On a Laptop" in my musical play Tracks the Musical: http://www.tracksthemusical.com/synopsis/ .
Re: they came back in my office
laptop + docking station > desktop
My home setup: four 1920x1200 LCDs (2x2) and an external keyboard, all driven by a ThinkPad W500. Hell, I don't even use a dock anymore; three of the monitors are driven through DVI-to-USB adapters connected to USB 3.0 Expresscard.
Samples of one tell us nothing
Lewis Page doesn't fit the profile of his fellow believers. Well, neither do I. I'm a rare bird: an animal-rights vegetarian who favors nuclear power. But unlike Page, I don't try to claim, "I don't fit your profile, therefore your profile is invalid."
an inconvenient truth
Check out The Republican Brain: The Science of Why They Deny Science - and Reality by Chris Mooney (2012). Disbelief in climate change and its manmade causes correlates highly with belief in conspiracies and distrust of government.
Fire the flack who wrote this; S/he has made the public hate you more, not less:
"We are working to improve our execution and financial performance and to align our cost structure with our revenue and margin profile," HP stated."
Someone came up with Googly modesty glasses in 2009 (video)
For an augmented reality approach to Modesty Glasses, check out this prescient video:
Recently I had to call my credit union to have my password reset. I was asked the most basic of questions, then told, "OK, it's reset." I replied, "Are you kidding me? I don't WANT it to be that easy!" Every site should include challenge questions whose answers not every your twin would know. Paul
PayPal works in China, but...
Two days ago, I bought a smartphone from a Chinese site, using PayPal. I had to pay the 4.5 percent fee. Does Paypal allow Chinese vendors to pass the feel to the buyer? They don't in America.
Gene Roddenberry's daughter learned a similar lesson the hard way
In his will, the late Star Trek creator stipulated that anyone who challenged their inheritance was to receive nothing. Roddenberry's daughter was awarded "only" $10 million and no residuals. She felt she deserved more. Acting on what must be the worst legal advice in history, she challenged the will. The judge wasted no time in awarding her nothing.
Whitman's samplers? Fast chance
Puh-LEASE, someone, ask Meg Whitman whether she'll be sharing her bonus with HP's Little People, and if not, why not. Oh, and make sure the videocameras are rolling.
For the true meaning, look no further than "European Vacation"
Stonehenge is "a thing of glory for a million generations to see":
They picked Sorkin? Really?
Did anyone imagine any other screenwriter would be tapped?
BTW, his teen daughter was the cutest thing at the 2012 Oscars. I'm just sayin...
As a science writer, I strive to write this lucidly and humanly. Unfortunately, I work for the U.S. government, whose public affairs folks delight in turning science stories like yours and mine into dull press releases. In any case, about once a month I forward a science article to my colleagues as an example of the best science writing. Tag, you're it.
"Yes, but if you did like cars, what would be your favourite?"
When I was 11, my classmate Jeff came over to play. When he left, my sister, then 7, remarked, "I still don't like boys, but if I did, I'd like Jeff."
What a pleasure to see "literally" used correctly:
"PC makers forecast shortages nearer to Christmas as the deadly flooding disaster in Thailand literally wrecked the hard disk supply chain.
There's a simple way to end queue jumpers
Hand out numbered tickets. When I've found myself in a jumbled queue, I've worked with others in the queue to write numbered tickets on the spot. It worked like a charm.
"Why is there something rather than nothing?"
The question was answered decades ago in a paper in the American Scientist: There's something rather than nothing because "nothing" is unstable.
Nice pun in the main title
"Drug cops log Nigerian star's 24 bowel movements"--Nice work. I imagine that if the article had been about William Shatner's bowel problems, we might have read, "Captain's log..."
in his defense...
Er, where can I contribute to his defense fund?
I'll take none of the above
It's SoftMaker Office 2012 for me. MS, OpenOffice, and LibreOffice should ask themselves how a small team of 20 Germans could quietly create the best office suite in existence.
Nice writing, as always
Great job, Bill Ray. Among the many scribes who aim to clarify the what and why of wireless, "No-o-body does it better."
Yes, "The Box"
By mistake, I recommended a different book. Yours is the title I was trying to think of. I read about 20 pages of it online. It's riveting.
There's a book about it
The box that changed the world: fifty years of container shipping - an illustrated history, by Arthur Donovan, Joseph Bonney (2006)
Also, a Scientific American podcast (2007), in audio and transcript: How Cargo Containers Shrank the World and Transformed Trade.
If either of these was your source, give credit where it's due.
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