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* Posts by Neill Mitchell

392 posts • joined Friday 23rd March 2007 11:13 GMT

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Neill Mitchell

Re: Whilst I can see the value.....@Peter Gathercole

"My base load is still around 500W, and I'm struggling to identify where that is going. Probably not something that a smart meter would help with unless they also supplied per-plug metering devices."

Unfortunately domestic power monitors generally only measure apparent power, rather than true active power consumed.

I found this out when I was initially mortified by our new Induction hob. The monitor suggested it was burning 200W in standby, which luckily was clearly not the case or something would have been getting pretty hot. This lead me onto true power vs apparent power. Check out http://paulaowenconsulting.co.uk/2012/12/02/induction-hobs-the-question-of-standby-and-the-power-factor/

Ironically, the greener you go, the worse the apparent power seems on your monitor as your base load drops. I switched all our halogen kitchen lights to LED and the monitor reading went up. The LEDs are consuming so little true power, it gets masked by the apparent power.

Luckily the power companies bill for active power.

Neill Mitchell

Re: Blocking access to Remote SMTP servers?

This is a joke. I bought a MiFi dongle from 3 and discovered that I couldn't send emails to my SMTP server. I had even specifically asked in the shop whether it was possible and was told that it was.

After a very protracted process of actually getting to speak to someone, they informed me that SMTP was blocked to stop spammers sending thousands of emails via the dongle. I can't think of a more expensive method of sending spam. Utter bollocks. The only way to send email was via their SMTP relay service, which is completely unreliable and also often triggers the recipients spam filtering. It also means they expect you to change the SMTP settings on your phone each time you switch from using their MiFi device to WiFi etc.

When they realised they were clearly on the losing side of the discussion, they then pointed out that on the box that it said you can "read emails", but sending them is not listed. Based on this they initially refused a return. Honestly, can you believe such bollocks even being suggested? Christ what a crappy world of spin we live in.

Upshot is I eventually managed to ditch the 3 dongle and bought an unlocked version of the same one and lived happily ever after with Orange. Well, so far...

Neill Mitchell

It doesn't matter what you fill in for location

They'll bombard you with emails about jobs in Aberdeen, Basingstoke, Cardiff, Dundee, Eindhoven, Zurich. Everybody talk about pop music.

Neill Mitchell

Jobs for everyone?

I think that was the business strategy of the previous CEO of Apple :)

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Neill Mitchell

Well, they could try a competitive pricing policy

Seems to work for Amazon. Oh and perhaps stop offering devices weeks before they are actually shipping without offering any sort of firm delivery date would also help. These things tend to hack off your customers.

Neill Mitchell

More reliable microdrives

The microdrive to have for the Speccy are the ones with a little raised strip running front to back on the left in front of the pinch wheel. It aligns the cartridge better to the rollers and these drives are more reliable than the older ones without it.

When I went through a short nostalgia phase of buying microdrives a few years back, I'd always peer down the slot or ask the ebay seller to check the drive was one with the bump. Speccy nerd eh ;)

The last QL's also had more reliable drives made by a 3rd party. These often still run without problems today and so are the more sought after QL's. The drive manufacturer? An unheard of company at the time called Samsung :)

Neill Mitchell

Re: Bet you wish

The Sun would have gone with "Scorn poured on Groupon coupon"

Neill Mitchell

Drill bits made in the UK

By a company in Dorset.

http://www.seekernews.co.uk/2012/10/made-in-dorset-and-used-on-mars/

Neill Mitchell

@AC 6th Feb 20:53

"Try to walk out of any broadband contract early and you will get nailed for a fee for the unused contract. Minimum contracts are 12-24 months to recoup the cost of the supplied equipment and infrastructure. Do you work for nothing?"

People just don't read things through do they. As stated, I had no new kit. I'd been a customer for over 4 years. I'd paid my dues. Secondly, Virgin recovered the box and modem the day before I moved. I didn't keep it like your client.

"Especially if you childishly went to Facebook and Twitter to whine about it.".

So what do I do, nothing? Sit there and be scalped in silence with a wry little smile? It was a form of protest. Pity more people aren't more active. Perhaps companies would improve their behaviour.

"If the people who bought your house changed their mind would you give them their money back or would you point at the contract signed?"

What a ridiculous analogy. LOL. A subscription service contract versus a multi hundred thousand pound property exchange. Plus, one last time, I did not change my mind! I moved to an area without coverage.

This is all about what is reasonable and what is not. Like I said, I had did not know when renewing my contract that I was going to move. What am I supposed to do? Not renew and have no service until I decide if I'm going to stay put for the length of the new contract? Ridiculous. Overlap is inevitable. When I did decide to move, was I expected to choose a house based on Virgin availability? Again, ridiculous.

Moving house is an common scenario that other companies seem to handle without this kind of hassle.

Neill Mitchell

@AC

LOL. That made my day :) Hope you guys don't get messed around.

Neill Mitchell

@Lee Dowling

"If you'd remained a Virgin customer, or you'd not signed up to that long a contract, or you were past your initial "non-profitable part"

This is exactly my point. How could I remain a customer if they had no service in my new area? It's not that I "didn't want it any more". They could not supply what I was paying for. I didn't "scarper" to avoid fees. I moved house. A common enough occurrence that is expensive and stressful enough without such shenanigans.

I was way beyond the profitable point. I had been a loyal customer for over 4 years up until that point.

"It might be "sneaky" but it was in the contract, and clearly stated". The use of the word "may" is ambiguous at best.

"It's no different to clauses on phone companies". In fact Vodafone were very good. I had no data signal where I had moved and they agreed to terminate without penalty as I could not receive the service I was paying for. Everyone except Virgin were very helpful.

Now is all this worth the £180 Virgin squeezed out of me?

Neill Mitchell

Re: Dear Customer

Exactly. My point is the contract was unreasonable and used woolly terms such as "may" and "choose to leave". I did not even know when I "signed" the contract that I was going to move, let alone to an area with no coverage.

Thames Water don't supply to my new area, but didn't hit me with a penalty. Ditto npower. In fact, the npower call centre staff member couldn't believe Virgin were doing it. This was churlish unreasonable behaviour on Virgin's part. They could have been nice and everyone would have been happy.

As it is, Virgin lost other 3 customers because of this. My parents, brother in law and the new owners of my house after they heard what they'd done.

Looking back, I can't believe I was chucking £72 a month for 10MBit broadband (my speed doubling never happened), 200 channels I rarely watched and a phone service where I got charged before 7pm and for calling 0845 numbers.

Nice to see the Virgin staff down voting my posts LOL :)

Neill Mitchell

Re: Dear Customer

Virgin's contracts are an absolute masterpiece. For example, I moved to an area with no Virgin coverage. I was told I was in breach of contract and had to pay a £186 exit penalty. They absolutely refused to budge on this.

Sure enough, buried away in the contract there is a clause that says if you move to an area without Virgin coverage you "may" be liable for a penalty "if you decide to leave" (WTF!). I tried contesting the "may" and not deciding but simply having no choice other than "leave". It didn't wash. I tried the usual name and shame Facebook and Twitter tactics, but no. Yes, I could have gone to small claims court and may have won, but after the stress of moving house I couldn't face it. Virgin knows this of course.

What was I supposed to do? Choose a new house based on Virgin coverage? Completely mean spirited penny pinching. Result is I will never go back to Virgin and if asked will not recommend. They seem to think this is acceptable.

So somewhere in the contract will be a clause stating in woolly legal obfuscation that they can impose price increases at will. No doubt with the phrase "if you decide to leave"...

Neill Mitchell

Dear Customer

At Virgin we try really high to keeps costs down so we can pass on great prices to our customers.

However, due to recent market pressures, certain package prices changes will come into effect on the 1st of April.

Blah blah

More spin

Blah blah

An extra £10 a month ta very much. Yes, we know this will be the 3rd price rise in less than 2 years, but hey. Oh and if you decide to leave us because of this, we'll charge you £180 exit fees.

Thank you for choosing Virgin, you loyalty will be rewarded in another life.

Neill Mitchell

Is it me?

Or is that Lemming advert incredibly ironic now.

Neill Mitchell

Re: squaring the (vicious) circle

iv) Make a fast buck by selling off their car parks to one of these "Pay by phone" scalpers who then install APR and double the price.

Neill Mitchell

Re: Eh?

That is maybe, but my point is the device was missed off the article and was considered by many to be one of the hottest products of the show.

Neill Mitchell

Eh?

No mention of NVIDIA Project Shield? The one device absolutely everyone else has been raving about?

Neill Mitchell

Market share drop not surprising

"If your battery degrades or you need more than 16GB of storage, hard cheese."

Couple that with poor battery life compared to it's competitors (true of all HTC's handsets over the last 18 months), premium handset price for low memory capacity and dropping firmware updates after a few months. The reason for massive drop in market share becomes painfully obvious.

Unfortunately HTC seem unwilling to change the situation even when the same flaws (especially battery life and storage) are highlighted review after review. This is the primary reason I jumped ship to Samsung after ownership of 3 HTC handsets.

Neill Mitchell

Re: Let me get this straight... @Lost all faith...

I assumed because of the @Neill Mitchell, that your post was directed at me.

So happy to hear it was not, it did confuse me a little. Anyway, glad we're both pointing out the same thing. A thumbs up will balance everything out :)

Neill Mitchell

Re: Let me get this straight... @Lost all faith...

Blimey, calm down. Not sure why you are shouting at me or calling me a moron. Nowhere did I say you could not have a brand that is a distinct representation of a word or having a trademark prevents others using the word in general context. That was precisely my point.

"I could launch a car brand called "Wheels". Just because every fucking car in the world has wheels, in no way does it stop me having a BRAND called "Wheels"."

Firstly, you can only have a trademark within a set of categories and sub classes. You could not simply trademark the word "Wheels" in general and start going after people who use it anywhere. As I say, that was the entire point of my post.

Secondly, you can only gain a trademark if your trademark was distinctive for the goods and services you provide. In other words they can be recognised as signs that differentiates your goods or service as different from someone else's within the categories and sub classes you have been granted the trademark.

So in your example, the "Wheels" would have to be formed of some distinct design unique to the automotive categories and classes you were trying to register it.

See, I do get it. Now go take a nice long cold shower.

Neill Mitchell

Re: Let me get this straight...

For goodness sake. This one comes up every single time!

Microsoft have not got a trademark affecting anyone involved with the manufacturing, selling, purchasing, fitting or maintenance of panes of glass. They have a copyright on the term Windows in the context of computer software. It's specific.

Neill Mitchell

Re: Jobs family have a problem with pricing?

€150m was for version two - the one with retina displays.

Neill Mitchell

Brings a whole new meaning to force close.

Neill Mitchell

Pricing

Perhaps they could try pricing things competitively.

Neill Mitchell

"That's as maybe, but it's too big for a phone, and this article is about phones"

In your opinion. In my opinion, which counts no more or less than yours except I actually own one, the Note 2 a great phone.

Due to it's size, the microphone is nearer my mouth and the call quality is excellent. It also makes a great speaker phone because it has a great speaker. Being a larger device, they can put a larger one in. Finally, for the same reason, it is the first phone I've owned for a long time where I can hear it ringing when in my pocket (yes it fits fine) in a busy street or pub.

It is also the first phone where I really do use the web browser all the time. The large screen and resolution, not to mention the sheer CPU grunt, makes it a very comfortable experience. I've hardly fired up my Asus Transformer since.

All the other great functionality is a bonus.

Neill Mitchell

Re: It was a feature

I REM this. My neighbour used to complain loudly when I ran my Speccy because he said it used to POKE his TV reception. Said it also upset his DIM CAT. The CONT.

I got the POINT and so I went OUT to Tandy, had a PEEK and bought some metallic spray. Upon my RETURN I coated the inside of the case and then insulated with electrical tape. Sorted the problem FOR sure. CLEAR result. Try it out to VERIFY.

Neill Mitchell

How did they tell their customers?

Via their website? Ummm.

I just had this with BT. My Infinity went down and I was told on the phone that I could report the fault more quickly via their website...

Neill Mitchell

Re: What's the big deal?

Bass does not have a trademark on a red triangle. The name forms part of the context. Hence the name "Bass red triangle" http://www.burton-on-trent.org.uk/category/miscellany/bass-logo

National Geographic do not have a trademark on an orange rectangle. There is other context.

The Nike tick is clearly very stylised and therefore distinctive. It is not a simple geometric shape.

Blaupunkt, as previously noted here, does not have a trademark on a blue circle. There is other context.

HSBC does not have a trademark on a single triangle. Their grouping of a set of triangles is distinctive.

Next time try checking before down voting.

Neill Mitchell

Re: What's the big deal?

Google have not trademarked the letter g. That would be ridiculous. As can be clearly seen, the mark consists of a lower case G on a square background. The lower case g is also a specific font.

The leaf is just a simple geometric shape.

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Neill Mitchell

Let's ask Bunny. He's a wimp.

Neill Mitchell

Re: Simples

Job's done surely.

Neill Mitchell

Is it in 16:9 or 4:3?

Better still 2.35:1. That would make Jobs spin in his grave ;)

Neill Mitchell

Not helped by rip off unlock fees

I've just upgraded and wanted to give my wife my now out of contract HTC Desire HD. Still a perfectly decent phone. I thought I'd do it all properly and phoned Orange for the unlock code and was told that it was going to cost a £20.42 "admin fee". Plus, after paying this rip off fee I would have to wait up to 20 days! (Orange's way of getting round the cooling off period law perhaps?)

Yes, I know there are other ways of getting the phone unlocked, but most normal users won't want to, or be able to go down those routes.

So now do I bother? I have paid for that phone fair and square, so being charged over 20 quid for a 20 day wait is bollocks, especially as I want to make good environmentally sound re-use of the phone.

Neill Mitchell

Re: hmmm

Costa doesn't charge any more than Starbucks, but they are paying their taxes. So I choose Costa over the other dodgers now.

A bit more tricky with Amazon though, especially now so many high street shops have gone to the wall :(

Neill Mitchell

Re: Should be interesting

Gah!! The ridiculous Microsoft Windows and Dyson excuses again!

Microsoft have not got a design patent on panes of glass, they have a copyright on the term Windows in the context of computer software. FFS, this one comes up every single time.

Dyson, last time I looked, has not managed to patent a vacuum cleaner which is a simple geometric shape. The patents they hold are for technological components and innovations contained within their products.

Patenting a geometric shape is utter madness and no amount of apologist excuse making can justify it. This is very bad news for all consumers. If Apple get away with this then every other manufacturer is going to start trying it on.

Neill Mitchell

500Mb? Seriously? Sheesh.

Like putting a 1 gallon fuel tank in a Ferrari.

Neill Mitchell

Re: "windows reimagined"?

It could be worse. It could have "Leverage" in the text somewhere. Perhaps someone in the MS marketing department has "misspoke".

Neill Mitchell

Re: Is there any truth

Some of my early CD's have this problem. If you hold them up to the light you can see daylight through numerous holes that have developed in the silver layer. They were not misused in any way or stored badly. I remember seeing it reported about 10 years ago on a tech site and being horrified to find some of mine were affected.

Neill Mitchell

Re: External storage

"Yep: try and buy server hard disks or RAM upgrades from HP or IBM, but be prepared to whince!"

The Air is a server? How much is the rack mounting kit?

"I agree that the prices Apple charges for memory are insane. But then, they have always done so, it really shouldn't come as a surprise anymore."

That doesn't make it right.

"Every computer manufacturer since the beginning of time has charged "over the odds" for memory supplied by themselves. IBM, DEC, Sun, HP etc. etc. Apple is no different and this shouldn't be news."

You are being fleeced and no amount of apologist hand waving can hide the fact. I doubt HP get away with a 40%+ mark up these days. Ditto Lenovo, Dell etc.

Neill Mitchell

Re: Apple Shops?

No they don't. They've got Sydney's is on the wrong side of the road :)

http://www.huffingtonpost.co.uk/2012/09/20/apples-ios-6-maps-app-fails_n_1899603.html#slide=1546612

Neill Mitchell

Move the store...

It's no big deal.

Neill Mitchell

All they need is a little pouch

To hold your Apple.

Neill Mitchell

over and over and over and over and over and over and over and over and over and over...

Like a monkey with a miniature cymbal.

Neill Mitchell

22 inch mirror more like

That is one super glossy reflective screen they have there. On a phone or tablet they are bad enough, but on a 22 inch device? The 4th picture says it all.

Neill Mitchell

Come on

Surely this isn't rocket science? ;)

Neill Mitchell

Re: True Cost/Efficiency

"There are lots of people who simply commute from their house to the office every day, a journey that's well within the range of an electric car. For these people such a vehicle would be perfect."

Unfortunately they also have relatives to visit, or drive to holiday destinations a couple of times a year. May only be a handful of journeys, but not ones you can use an electric car for. So they would either need to buy 2 cars or one that satisfies both needs. So they choose a petrol/diesel car.

Neill Mitchell

Re: .reg, .vulture, .lohan

Blimey, where do you drink in Soho for £1.20 a pint? Come on, spill the beans!

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