7 posts • joined Thursday 6th December 2007 09:11 GMT
It's a question of tatse
Personal, that is, not in any other sense.
Bought an Acer Netbook in 2011 - nice shiny screen. Then found unless I wore black and sat against a black background, I couldn't easily read the text. Changing the screen angle didn't make enough difference. Turned the screen brightness up - helped a bit but the battery didn't last so long.
It was close to unusable in all those places away from the office where I had a spare half-hour and wanted to write something.
So I looked up matt overlays, and found a very helpful outfit in Hong Kong (Exim). They have huge range, and when I enquired, yes they had one which fitted.
It was a bit fiddly to install, but made a huge difference. The screen is a little darker, but I was able to use the netbook on my Greek Islands cruise, so long as I sat in the shade.
Oh what fun!
Just spent a day working on a briefing for clients (though none of them have asked about cookies yet). It's a bit difficult to advise them when the ICO 'clarification' is as clear as mud. None of our clients use 'bad' advertising cookies ... just stats and 'share' cookies ... so it's a complete waste of our time and money, and their's too.
So, I think I'm just going to have some fun ... with a new (annonymous) hotmail account, I'll complain about all our competitors and all the companies with lousy customer service ... especially all the government departments and local authorities ... oh, and quangos too.
It's been down hill all the way!
I used to use DABS ... they were one of the best at one time.
Then BT bought them, and their customer service started to take a dive.
It comes as no surprise they've had more problems recently (fortunately I don't use them). So often good companies only lose quality & personality when purchased by a large organisation like BT.
It's happened so many times in my 30 years in IT. This won't be the last!
Two tales from the 1990s
Two problems, both caused by me:
1. Changed an account latency setting in Netware (to stop people being logged in when they didn't need to be on an over subscribed server). Set the wrong value and watched as Netware terminated the connections of over 100 users in just 30 seconds.
2. Was testing conditional email forward in Lotus Notes. So, unfortunately was a colleague. We set the same conditions and forwarded to each other. The system sent thousands of forwarded emails before we could brake the loop.
Ah, happy days!
The Facebook attitude? They don't give a damn.
We have clients who use Facebook - that's the only reason we have accounts ourselves. We've tried to do useful stuff with Groups and Business pages, but the whole thing just doesn't hang together.
An creative writers group I belong to have tried to use Facebook to keep in touch and to share and exchange information - we're creating our own hosted solution because Facebook just isn't up to it.
After many years in IT I can confim Facebook is the most poorly thought out and executed application I've ever come accross (and I've seen quite a few bad ones in 25 years!)
I don't want to have to keep checking Privacy (or any settings) in case the goal posts have been moved again.
Please, someone create the alternative - Facebook would soon die.
Thursday & still locked out
It's Thursday maorning and were still locked out of all our web sites.Nothing has come in the post, and their customer service number is constantly engaged (it sounds very mush as if there's somethinf wrong with the line as there's a loud 'click' before the two-tone sound is heard.
Sent an email support request in to them on Tuesday at mid-day - we still haven't had a response.
Up to now, we've been very happy with Fasthosts - but not responding to its customers is the quickest way they will lose our business.
David McCarthy ... WORD-right & IDEAS-right
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