Dont you just love statistics !
Firstly, the figures with demographics starting at age 18 lose about 25% of the 60 million population, so that makes _about_ 6.7 million not 8.9 million. (And that's simple arithmetic not maths by the way ;) )
Secondly, the judgement 'had not improved their lives' will be a balance, not 'there is nothing I like about I.T.' (And that's simple english language by the way ;) )
Thirdly, since when have computer geeks _ever_ been qualified to understand what real people want ?????
Oh, I'm 54 and earn my living writing software, and my wife works from home on a quad-cpu system system with about 2TB of storage.
Our problem is the cr_p state of the BT network out in the countryside which makes it very difficult for a large percentage of the population to actually realise those cr_p statistics of the Internet's power which modern (young, wet-behind-the-ears) software authors expect everyone to have.