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* Posts by Ged

2 posts • joined 2 Dec 2007

Fasthosts customers still frozen out of websites

Ged
Unhappy

oh no

Just managed to get my password through on the phone.

However, the FH customer login pages are now down

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Fasthosts customers blindsided by emergency password reset

Ged
Unhappy

Kept in the dark

I had a client approach me about the original email sent out by FH. It sure looked dubious. Client attempted to change passwords but none would save - eventually client became an aggravated client and gave up.

Same client informed me of the latest email and the password fiasco (I am not a Register regular, so missed out on a lot of stuff).

I checked my own emails and only this afternoon have I received an email from FH stating they would be removing passwords. I had no warning at all.

Luckily I have closed a hosting account and moved it elsewhere, but it's still an issue for some email accounts.This is not good.

I will be moving all of my accounts including my clients elsewhere, once I have access to them.

Not a happy teddy.

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