* Posts by Stewart Farquhar

1 publicly visible post • joined 30 Nov 2007

Fasthosts customers blindsided by emergency password reset

Stewart Farquhar
Unhappy

Password Resets

I have two Fasthosts accounts and as I have my websites generated by WordPress, then the major MySQL database password reset brought both sites down and I was also banned from accessing both FTP accounts.

I changed all my control panel, FTP, MySQL and email passwords on the 18th October when the security breach came to light. Yet, I was still barred from access last night.

Fasthosts is hiding something here, as why would they disable/change my already changed passwords. A second security breach maybe?

Honesty is the best policy here. Own up Fasthosts if there is a second breach.

Also, if user's FTP accounts were breached, the hackers could easily upload sniffer programs to users FTP directories. Fasthosts have never warned the users to look out for suspicious files.