"Please tell me where this magical manual for windows lies?
What mythical phone number can you call for help with windows?
You seem to be confused, he said boxed software tha runs on your PC's OS. If thats too confusing for you i'm afraid I can't help. But hey i'm a helpful guy, on XP click 'Start' and 'Help and Support' will take you to the support documentation for Windows and if you desperatly want to phone someone the number is in there and it's 0870 60 10 100.
If your still having trouble ask an adult to help you and they'll sort out any issues you have.