@Anonymous Coward 15:53
"Do you not get that? Is it too astounding an idea that for some people a PC is "just another device" like the microwave or the washing machine? That they have a life outside hacking config files, trawling through logs or compiling their own drivers?"
Wow, that's just ignorance layered by ignorance with more ignorance slopped on top of some ignorant relish, all on ignorant rye.
The attitude that a PC is "just another device" is the SAME EFFING REASON we have TONS of M$ botnets!! Don't YOU get it? When was the last time your washing machine or microwave needed a software update? Oh? Never??? Did you ever need to connect them to the Internet? Hmmm? Didja need to purchase and install MORE software to actually allow you to nuke your lunch???
That, my head-in-sand friend, is called comparing apples to iron crowbars.
And, that comment about compiling drivers...why don't you actually, I don't know, try out a distro that's been released within the past 5 years??? Oh, since that won't support your ignorant diatribe, heaven forbid! I've bought two computers this year that has Linux pre-installed. All drivers present. I upgraded the video on one of them - Ubuntu had a driver and even offered to download the vendor's driver automatically. This isn't an isolated anecdote, this is actual evidence of the state of technology in Linux.
Oh, but don't let reality stop your fanciful theatrics, buddy-roe.
One more thing...you don't think Windows has log files? You don't think an admin would have to know where to find them and how to translate them? Hint: It's called "Event Viewer", it's text (Oh gawd!!! NOOOOoooo!!), and any admin worth their salt MUST know where it is and how to utilize it. An ADMIN, silly! A Linux user and a Windows user both will seldom have to look at log files. Get paid support and all that worry goes to the help center.
I'm now finished feeding the troll. :)