Customer service done right.
207 posts • joined 19 Oct 2007
"I think you mean revolution. It's not a boat."
The UK is a lot like a boat, in a "sinking ship" kinda way.
"Whilst I sympathise, what exactly will stop the useless, self interested, ignorant fuckers?"
Insult to injury.
Trying to understand exactly why the Government would think that people actually want this sheer violation of privacy in the first place, let alone why the Government would think that we want to pay for the privilege.
Wait a minute.
We're basically paying to be spied on?
Re: How long...
Not long at all, given Gov.uk's track record.
In fairness to HP, it's pretty obvious that reselling the Surface is only interesting to them because enterprise is their number one game and they want to win IT outsourcing contracts (even if customers insist on Surface) that are actually worth much more than the hardware.
Despite this, IPv6 adoption probably won't increase.
"roller coaster of surprise, guilt, and stress"
None of these emotions will be felt by the advertisers as they use up my data allowance, slow down page loading and profile my web browsing, and publishers ultimately decide to get into bed with advertisers knowing full well that these things will happen. I have no sympathy for them.
Yes, I've sometimes found that setting the adjustable speed limiter and feathering the accelerator produces better MPG than using cruise control.
One million clocks to be delayed. Andrew Parker can sleep easy for another night.
Flash content. Welp.
Re: all three companies are standing side by side trying to keep the spooks out
I might believe that if Google Hangouts or Skype were also using strong end-to-end encryption, but the fact that my message history in both seem to automatically replicate to a newly signed-in device suggests that my messages are not actually that strongly protected in the first place.
They can, and should, do better.
Re: The Apple Watch also feels nice on the wrist
Yes, I have to confess to rather liking my Apple Watch Sport. I don't think it solves any huge problems, I very rarely use any "apps" on it and I certainly could live without it, but it's a nice enough watch to wear and the complications (i.e. sunset/sunrise, temperature, daily calendar) are a nice touch.
Google did attempt to repair this mess before with the "Update Alliance", and look how quickly that fell apart. I hate to use the F word, but fragmentation is a problem with Android will never go away.
Yet governments and law enforcement will continue to want encryption to protect their interests, so that they cannot be easily held accountable for their systematic corruption and incompetence. My privacy is no less important than theirs.
In short, they can pull the encryption from my cold dead hands.
Ofcom doing something useful.
Re: genuine HP clothes
They also would need to be green on one side, blue on the other and be separable with zips.
"Their manager should be fired."
I wish I could use that one at work.
This probably has some great potential in the IoT world, sensors and the like, since it would probably greatly increase the amount of time that a sensor can operate from a battery (if one is needed at all).
Re: From one mistake to another...
"Frankly, the task bar is really useless in tablet mode"
After foisting a Windows tablet upon my dad, the first thing he said after a couple of minutes of furious prodding was "I can't find anything!", especially as the edge-of-screen gestures (whilst natural after a while) are completely alien at first. Bringing the taskbar back like that is a good way to remove the barrier for people who are picking one of these devices up for the first time and wouldn't know about those invisible gestures.
Re: "this isn't a fly-by-wire fighter jet you know"
In modern cars, it is very much drive-by-wire, especially in cars where stability control (ESC) is standard, or have any optional features along the lines of cruise control (or the adaptive variant), adjustable speed limiter, lane keeping assistance or any number of other features that modify the throttle, brake or steering input in any way.
Not to mention that ABS is computer-controlled, as are TCS and TVC (on cars that have them), and so are plenty of other safety features (whether you realise the car is doing them or not). Sure, you don't need these things because these systems are technically non-essential - you could own a car that has none of them - but if I'm about to be involved in a potential accident, then I welcome all the computerised help I can get to minimise the impact.
Finally, a number of parameters to actually keep the engine itself functional are typically regulated by a computer too - things like idle revs, fuel/air mixture and operating temperature. That's partly why modern engines are so smooth and actually work properly in extreme cold, extreme warm, etc.
Re: Windows should let users create a 'live' boot disk
They already invented Windows To Go in 2011 for USB sticks, and even before that, Windows Embedded and WinPE have been able to boot from alternative media for years.
I imagine it's more to do with ultrabooks, nettops and tablets, and the disappearance of DVD drives.
Re: Mac OS X
Apple didn't really need to provide USB media anymore because around about 2011 was probably the same time that they added the EFI Internet Recovery to Macs and started providing OS X upgrades through the Mac App Store.
Re: "We strongly recommend that you complete your migration to a supported operating system"
Equally, and at the risk of hundreds of downvotes, I don't fully understand why so many people reject Windows 8 either (and I'm typically an Apple or Linux kinda guy). I use it at work everyday, set to boot to desktop with my favourite programs pinned to the taskbar or on the Desktop, and I don't remember the last time I even saw the new "Start screen".
It's largely no different to Windows 7, except for the fact that it boots up faster than Windows 7 did. People will make mountains out of molehills.
HSBC are systematically incompetent.
So no Apple Pay for us yet, then.
"[...] push code out live with minimal testing and not get vanished in a dark alley for it."
"What could possibly go wrong?", they asked.
"because you can totally migrate from 2003 to 2012R2 in a month"
You stand a better chance of achieving a Windows upgrade in a month compared to trying to migrate your solutions to an entirely different operating system, even if the upgrade does require some work. The road ahead is not necessarily free of pot holes, but at least there's a road.
Apple only use random MAC addresses for Wi-Fi beacons/probes - once you connect to a known network, the primary MAC address is always used, so as to not cause a problem with MAC filtering.
Theft of electricity!
re. things you can do on Android which you simply can't do on iOS because it is too locked down
Does the average person want to do these things? Probably not.
What else can we make into an "as a Service"?
"tweaked its servers to simply blocks the transmission of the characters between users"
I guess that rules out end-to-end message encryption, then.
Re: What does LTE stand for again?
Yes, indeed. There is certainly plenty of room to grow in terms of LTE air interfaces (I think it is scoped up to 300mbps?) and I would expect that most operators probably struggle to even get a single 300mbps backbone pipe to each 4G base station, let alone 10Gbps.
Re: @Neil Alexander (was:Wasn't EFI depreciated a decade ago?)
They are, for all intents and purposes, the same thing. What we call "UEFI" is the naturally evolved specification of EFI after Intel contributed it to the Unified Forum.
Re: Wasn't EFI depreciated a decade ago?
The original Intel EFI standard was, but there are newer UEFI standards which are commonplace in modern computers. That said, the Apple implementation is non-standard anyway (even though OS X seems to have no problem booting in more generic UEFI firmware).
Re: New task bar thing-a-ma-jig has appeared. Win7
"unless you actually want a Mobile OS on your desktop"
Your argument is tired and boring. On the contrary, Windows 10 actually goes a long way to restore a lot of the Desktop. Also Windows 10 Mobile is actually based on the desktop operating system now, which is very interesting indeed.
Re: It beggards belief
Or, you know, just turn Bluetooth off.
Re: "Can you survive without support?"
Support isn't just about hotfixes for network vulnerabilities and Windows Updates. It's about being able to actually get some help from Microsoft when it all goes pear-shaped.
Re: Choices? Who needs choices?!
"You mean that for 20+ years we could do what we wanted to with out computers, without needing Microsoft's approval? Oh, the horror!"
Microsoft are not stopping you from doing what you want with your computer. They are just putting what you want to do with your computer into logically isolated sandboxes. That way when you do something with your computer, it will not be as likely to break other things on your computer. Makes enough sense in my mind.
Let us embrace
... the miniature Hyper-V future!
There is no doubt that HID Corp. are globally responsible for many tears and arguments with control room staff. That's when the doors or turnstiles themselves are functioning properly, too.
It's a whole other story when you scan your card, the light goes green and you try to walk through the turnstile to be met with a loud clunk and then get trapped in the damn thing.
"carefully skinning Lync ... to look just like Skype"
Good Lord, why would they do that? Lync 2013 looks smart and clean. Skype looks like a Tonka toy.
Re: Don't worry
It's not warning you about a speed trap though, it is warning you that you have exceeded the set limit. The car doesn't know or care if you are near a speed trap or not.
Re: My wife's car has automatic headlights.
Yes, I also have automatic headlights and they come on in pretty much any condition that is not 100% daylight. They have never turned themselves off incorrectly due to street lighting. If anything, they probably come on quite often when not necessary.
Re: Meanwhile in the Linux world (rEFInd) as usual you get choice !
Please, tell me more about this year being the "Year of the Linux Desktop". Again.
Apple have provided Boot Camp because it's actually been pretty easy for them to do, not because it helps to sell their computers or gain them cash. If their hardware/firmware did not support it then Apple would simply have never provided Boot Camp in the first place - they would not have gone out of their way, make no mistake.
A salesman in an Apple Store isn't going to sell you the thing based on its ability to run Windows. People who buy Macs most of the time don't care in the slightest about Windows, and nobody knows that better than Apple.