Two Tales of Woe, and Two of Payback
Woe Tale 1:
I looked after 6 Netware servers in the finance Department when one day I got a call from a user saying "The network is dead, all the servers are dead". I checked the monitor dashboard, all servers showed green. the other phone lines weren’t melting so I told the user "Nah, all is well, but I'll send someone down to check it out". That afternoon, the news came back that the problem was the users mouse had stopped working - ful of fluff warped around the roller ball.
Woe Tale 2:
A user was having a problem unable to remove 3.5inch floppy on his machine. Went along to find out that he had used a floppy in the drive but the metal sliding cover had come off, inside of the drive. So he naturally, instated of reporting it, tried to force another floppy into the drive, thinking that the detached metal sleeve would magically attach itself to the floppy. It didn't work.
The head boss of the IS/IT section wanted one of these new-fangled PC thingies in his office. So I duly ordered up a top of the line IBM PS/2 Model 30 (that shows how long ago this was)
I set the machine up on my desk, gave the boss a quick demo of the machine working so he was happy. Then moving the machine to his office, set everything up, plugged in all, but on cable. Out of curiosity I wanted to find out how long it would take for him to notice that the power cord was missing. The answer was three years.
A boss had sent out a memo (paper memo in those days) to all staff saying “no-one is permitted to move/re-arrange their office desks for any reason without my prior written permission”. About a week later, I was working late so went into the boss’s office and cleared the top of his desk, and then turned the desk through 180 degrees and put everything back on his desk. The next morning, there was a very loud scream of pain when his knees hit the wooden back of his desk. The thing that always got me was that the boss was convinced it had to have been two people to pull of this prank, of picking up his desk and turning it like that, to the extent that he came over to me (he knew I had stayed late) and asked me who else worked late the night before. If he ever knew it was me, he never said a word to me about it!