Pro-forma to BT for anyone wanting to make a DPA request
If any of you are BT customers, feel free to adapt this to your own purposes.
I'm not a lawyer, I'm sure others could do better, but if you're wondering how to start a DPA request here's a start.
It'll help if you have your BT account code. And don't forget you'll need to write a cheque for £10 to cover processing costs.
I'm secretly hoping they say they can't tell me any of the information because then questions are raised how they recruited and kept track of those people in the trial and where that information has gone. All of which should interest the Information Commissioner greatly
Data Protection Manager,
81 Newgate Street,
Dear Sir / Madam,
I am a customer of BT Total Broadband and I am gravely concerned by the revelation that your company may have been illegally intercepting my communications. During 2006 and 2007, BT and a third party, Phorm, held secret trials of targeted advertising software involving many thousands of BT customers.
Please send me the information which I am entitled to under section 7(1) of the Data Protection Act 1998, informing me:
• if I have been unknowingly involved in any trials of Phorm software during 2006 and 2007
• the dates of any trials to which I was subscribed without my permission;
• what data was intercepted during those trials, and;
• to whom this data was transmitted.
Please would you also advise me of the logic involved in any automated decisions taken by you about me pursuant to section 7(1) (d) of the Data Protection Act 1998.
If you are unable to provide the information requested above, I will refer this failure to the Office of the Information Commissioner, so that they may investigate further.
As required under the Data Protection Act I have enclosed a cheque for £10 to cover any processing charges. This should enable you to complete this request within the stated period of 40 days.
If you do not normally handle these requests for your organisation, please pass this letter to the Data Protection Officer for BT Total Broadband or another appropriate officer.
[YOUR NAME HERE]