254 posts • joined 4 Oct 2007
Once well respected Demon
Tell me about it. In the Thus era, Demon messed up the direct debit and didn't collect my monthly payment for a year. Maybe I should have noticed, but the first I knew was when they sent a very nasty debt collection agency after me. By the time they apologised and offered token compensation I'd signed up with BT.
Thing I don't understand about Vodafone's mobile signal is, in my home office I can get a reasonable signal, but the direction I have to point the phone to get it changes every day. What do they do, drive the mast around on the back of a truck, or swing the antenna round from day to day, so everyone gets their fair share of lousy signal?
There's plenty of people who think "Brown Sugar" is racist and mysogynistic. We're lucky we can still buy "Sticky Fingers".
You can't really compare a market share ranking with a magic quadrant.
This is how transparent government works
The data is published and it is freely available online. But, every central government department, every NHS trust, every local authority, publishes their individual data in a separate spreadsheet every month. In order to get a picture over one year for even one organisation, you have to download and consolidate 12 csv files, hoping the format doesn't change from one month to the next. To get a complete picture even for central government is a mind-boggling exercise. You then have to find a way of isolating IT spend from all the other types, bearing in mind the classifications aren't obvious or consistent.
Thus the government can claim complete openness on spending, while making the data almost completely unusable.
It's bad enough already ....
I bought a Samsung fridge freezer. It has an LED panel on the front, which tells you the temperature in the fridge and the freezer, and an alarm if you leave the door open. Three weeks after it arrived, the temperature display stopped working, so we phoned the shop and the shop phoned the company Samsung outsource their service to. A week later two guys turn up with a new door - yes, they have to replace the whole door - but when they get it out of the box, it's damaged. So, back in the box, and off they go.
Another week goes by, another two guys turn up with another door, but, guess what, that's damaged too.
Two weeks go by and the service rep phones to say they've finally found a door that they've checked isn't damaged. So another two guys arrive, fit the door and off they go.
Fortunately the LED panel has worked ever since.
Re: What about people using FB to log into other apps?
There must be something to learn from that ....
Clearly they never played Sim City.
What's the point?
Most of these technology vendors' visions of the future are seriously lacking in any useful vision. The use cases appear to be dreamed up either by engineers who have developed some technology they have absolutely no idea what to do with, helped by marketing people who think the only thing anyone wants to do is go shopping.
Re: FF at home has gone nearly unuusable
@MJI how do I get back and forwards back to the left?
The Restore Classic Shell add-on has an option to make the back button moveable, which actually converts it to left and right buttons, which you can then move to the far left.
The options in RCS aren't very intuitive. I found the best way was to check each box in turn and see what changed.
Could be useful
My son's luggage got lost on a flight from JFK to Birmingham via Paris. Flybe, who operated the CDG-BHX flight, were less than helpful. After several days a Delta customer services rep from the US got involved and asked WTF they were playing at. A couple of hours later, the case magically reappeared. We suspect it was in the airport all the time, they just couldn't be bothered to look.
I've never been convinced by the Utility analogy. With electricity, gas or water, a resource is piped into your premises, and then you run the process yourself. For example, using water and electricity in your own washing machine to wash your clothes.
With cloud, it's you sending the resource (data) to the cloud service provider, the processing is done on their premises and the results come back to you.
So (and I do realise this doesn't meet the needs of cloud vendors and analysts at all), a better analogy would be a laundry.
Re: @Destroy all monsters
>> And it's for that reason I try my best to boycott Nestlé products.
We've been trying too, for about 15 years. One benefit, dropping the disgusting Branston Pickle from the family shopping list and found no reason to reinstate it when Nestlé sold it to someone else.
If they could just offload KitKat and Yorkie to someone who makes real chocolate, I'd be happy.
it is illegal to advertise or promote baby milk
Hence the switch to advertising "follow-on milk".
"A new statement by the World Health Organisation (WHO) released on 17th July (2013), states that follow-up formula is not necessary, is unsuitable as a replacement for breastmilk after 6 months and is covered by World Health Assembly marketing requirements."
"The baby feeding industry invented follow-up formulas for marketing purposes and falsely argues that these are not covered by the International Code of Marketing of Breastmilk Substitutes and subsequent relevant World Health Assembly resolutions."
"A number of studies strongly suggest a direct correlation between marketing strategies for follow-up formulae, and perception and subsequent use of these products as breastmilk substitutes. In many instances, the packaging, branding and labelling of follow-up formula closely resembles that of infant formula. This leads to confusion as to the purpose of the product, i.e. a perception that follow-up formula is a breastmilk substitute."
“Even though follow-up formula is not necessary, and is unsuitable when used as a breastmilk replacement, it is marketed in a way that may cause confusion and have a negative impact on breastfeeding.... while follow-up formula may not be explicitly promoted as a breastmilk substitute....packaging, branding and labelling may induce mothers to use follow-up formula in the first six months of life and/or to stop breastfeeding after this period.
"If follow-up formula is marketed or otherwise represented to be suitable, with or without modification, for use as a partial or total replacement for breastmilk, it is covered by the Code. In addition, where follow-up formula is otherwise represented in a manner which results in such product being perceived or used as a partial or total replacement for breastmilk, such product also falls within the scope of the Code."
The whole industry is evil, not just Nestle.
Hunting round the shop
So would the app be as confused as we are?
"That's the nappy aisle FFS, why's he looking at dog food?"
According to the Infinity superfast broadband checker, our local exchange has been "Accepting Orders" for about a year. I hope they're not waiting for orders before doing the work. I'd want to see at least a date before I'd even think about it.
Re: Not "outside" our Universe
>> In some, Man never came to be because something kept that from happening. In other, closer variations, nuclear war happened after WWII.
That sounds ok when you confine the examples to major events, but that must also include universes in which I just put 25 pieces of pasta on my lunch plate instead of 24. This starts to make eternal recurrence look quite reasonable.
You've done my brain in
I really don't understand any of this, but then I probably don't need to. What would interest me is whether philosophy is keeping up with the science in providing any kind of rationisation of why we're here and what the point of us is.
I haven't had any religious belief for 40 years, but the Earth at the centre of the universe as the plaything of a community of gods, or the disappointing creation of a single deity, at least makes some sense, whereas the Earth as a piece of hardened mucus flying out from some 13 billion year old sneeze, isn't a concept I find very motivating.
If it's a public competition for the reverse, it will be kittens.
I thought the risk factors sections of SEC filings were just legal backside covering, so the shareholders can't say they weren't warned.
Virgin on the offensive
Virgin Media periodically send my elderly mother broadband offers addressed to her by her christian name, in very familiar terms that, I expect, at 94, she found offensive, and probably puzzling, as she only vaguely grasped the idea of the Internet. As she died in November, I find them even more offensive and hope they'll stop soon.
So much for CRM, campaign management and targeted marketing.
Missing the point?
The whole point of insurance is is to spread the risk across as wide a population as possible. That's how it worked when insurance was first set up as non-profit societies for mutual protection. Bad drivers are penalised by loss of their no-claims bonus. You seem to be assuming that people who suffer poor health all bring it on themselves.
Standard consultant PR
Gartner has been putting out "x% of Business Intelligence projects fail" press releases since at least 2003 and I'm sure I could find a few before that. Periodically other analysts and consultants jump on the same band wagon, for obvious reasons. It was inevitable that the same apocalyptic claims would appear for Big Data.
What they don't reveal, for equally obvious reasons, is the percentage of those projects that fail, despite the assistance of consultants and system integrators.
Pre-judgements of Nadella aside, Microsoft's boardroom is starting to look almost as interesting as HP's.
Re: Obvious problem, obvious solution
BT Infinity, despite the ads, doesn't strike me as particularly cheap. Which expensive provider with no free router would you recommend?
But where is AWS?
In Amazon's SEC filings there's a note to the Other revenue category, which says all AWS revenue is reported in N. America, there's no AWS in the much smaller International component. Did you take that into account in your estimates?
A little sympathy
What this shows is the difficulty of protecting a product name if you base it on common words. Even with "Candy" trademarked, anyone wanting to ride on their success has plenty of options. They should have called it "Candymonium", or something.
Yodel delivery drivers turning up with stuff you haven't ordered and chucking it into next door's hedge if you're not in.
Re: I wonder
The biggest thing that keeps the Monarchy going in the UK is the idea that we would end up with the sort of people that get elected head of state in the US and other republics. George Bush was a massive boost to the royalist cause here.
These days the title "Sir" or "Lord" confers no power or position in itself, it's merely a recognition by the political class of the wealth, power and eminence that you have already achieved. People may be intimidated by what, if we were feeling generous, we would call Lord Sugar's forceful personality, not by his title.
The rot started when they merged the National Provincial with the Westminster.
Re: What about the big hosters?
Next quarter IDC will have ODM numbers for the first time, and most of those go to cloud hosters. It'll be interesting to see what difference that makes to the size of the market. If a hoster buys components and builds the servers themselves, that won't show up, and I've never seen anything that separates service providers from others. Most of the big hosters at some time brag about how many servers they have, so you might be able to get an idea from that.
So now lying is legitimate?
After I renewed my car insurance policy, somone from Endsleigh phoned me to "check you understand the policy". After a couple of perfunctory questions on that topic, he proceeded to the real reason for the call, to sell me home insurance. The only reason I'm still with them is other insurers are as bad or worse.
The direct marketing industry provides dead end, minimum wage jobs to people who are desperate for work. That's the only good thing I can say about it.
And next ...
When are we going to see "The Best Youtube Album in the World Ever", priced at 17.99 and not paying those oh so creative children anything? Should be good for a series from 1 to 96.
When the LED display on our Samsung fridge freezer stopped working, the only way they could fix it was to replace the entire door. They sent an engineer with a new door three times before they found one without some other damage. To their credit, it was the engineers that spotted the damage, and they did send £25 for the inconvenience.
This isn't related in any way to the intermittent bluetooth dropouts that afflict my Galaxy S3, for which there appears to be no cure.
Home Hub 2
I had an HH2 and had no problems with it for a couple of years, then suddenly the wireless signal disappeared, even with a laptop or phone right next to the hub. Cabled connection was still working and wireless would work for a time if I rebooted the hub. So I phoned BT's help line.
It was a tense conversation as the agent insisted the problem was signal strength, rather than the absence of a signal at all. He wanted me to change the channel to 11, from automatic, but couldn't explain how this would help. He refused to supply a new hub. In the end I agreed to do the channel change and, to my surprise it worked. However, after 2 weeks it was back to losing the signal again and no amount of channel changing would help.
Meanwhile I found out online that losing wireless is a common problem with HomeHubs and is often due to a failure in the power supply. I had the choice of going back to BT and arguing for a new Hub, buying a new power supply for about £8 in the hope that was the problem, or buying a TP-Link router for £35 from Amazon. I went for the latter, it was very easy to set up and has been working well ever since.
Instinct over IQ
Snide comments about chavs are all very well, but Burberry under Ahrendts is a text book case in what a luxury brand can do with imaginative use of new technology. Apple kit is part of their infrastructure that links stores and online, so that's a connection.
If Apple feels its brand image is slipping, Ahrendts looks like a good choice to put it back in its place. The question is whether she can do it without the creative and technical team she has at Burberry.
Is Larry losing interest ... again? He missed the last quarter earnings analyst conference call as well. Last time he lost interest, Ray Lane took control. Maybe this time it's Hurd's turn. I'm sure there's irony there, but i can't see what it is.
Kodak did realise the world was moving on, they invented a lot of the technology behind digital photography. The problem was they had a business that depended on manufacturing, distributing and processing film. They couldn't dismantle the manufacturing and the vast distribution, retail and processing network fast enough, and it wasn't obvious what business they could move into that would allow them to continue to operate at that scale. Whatever Blackberry is, they're not another Kodak.
"Stop sexting" said Tory man Gove
"And text poems that celebrate Love.
It may take more time
To make the lines rhyme
but my friend has an app
that takes care of all that.
All you oiks need to do
Is use it for a week or two
until she can sell it to Yahoo,
and then the earth in her wallet will Move."
Nokia also still owns the Here mapping technology. It'll be interesting to see what they can do with that.
The C word
In the last few years I've had customer service systems-related problems with HMRC, TV Licensing, Royal Mail and E.On. They've all been outsourced to companies beginning with "C". Maybe NAO should take a look at that.
Re: That's nature
And following that link, it was the 9 year-old girl's father who complained, having taken her to the conference to encourage her interest in technology. I think he had a point.
These tech conferences need to decide whether they want to be a professional showcase for the best of the industry, or the tech equivalent of a boy scout camp.
Re: "phablet" - ie. very large smartphone
And we don't need to have fondleslab explained to us every time it's used, so that rather reinforces the original point.
Re: Oh, Ambassador!
Assume temporary compression of the turd and some elasticity of the passage, I think it's feasible.
Even handed as ever
>> The agency's staff have expanded their historic role of registering patents into politicking and lobbying Europe-wide for weaker intellectual property protection.
If this decision is anything to go by, they're actually lobbying for IP protection to go back to its original function of protecting people who had actually invented something, rather than a scam for large companies to hobble competition.
But that's really about patents and this is a trademark. Seems to me there's plenty of reasons why this should fail: 1) When sold the bar is concealed in a wrapper and presumably that is already trademarked, or features a logo that is 2) Nestle sell Kit Kat bars that don't have the four finger format, so it's hardly a unique identifier of the brand.
Come the next election, will we have the option of voting for a government that wouldn't do this in future?
I'm very much afraid we won't.
And now, back to the scheduled programme
It's interesting how the analysts present these figures in their press releases. For example, Comscore's European handset stats are described as a dramatic battle between Samsung, Apple and Nokia for the top three places, whereas if you look at the actual numbers, Apple held share, and all that's been happening is Samsung taking handfuls of share off Nokia, and a bit from HTC and Blackberry.
Re: We're Number Three
It's a long time since I've seen a reference to Dogpile.
I tried the "search" search too. Just before the results in Yahoo it says "Also try: Google search ...."
I wonder if Google is missing Marissa Mayer?
That's not Cool
The aim for manufacturers of most consumer technology is to appear "cool" and appeal to the 18-30 demographic. It's odd, because that student/post-student/mortgage/starting-a-family period isn't one I associate with having much spare cash, but I'm sure they know what they're doing.
The DNA splicing bit becomes much clearer when you take into account his pitch to Fortune 100 CEOs ...
“If you want to create a creature that can breathe underwater and fly, would it be more feasible to insert the genes for gills into a seagull, or splice the genes for wings into a herring?”
I don't know. How about grafting a jet engine onto the back of a penguin? Would that work?
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