And what is being done...
To make sure that this doesn't happen again, and again, and again...?
1045 posts • joined 28 Sep 2007
To make sure that this doesn't happen again, and again, and again...?
My favourite is when they close existing SRs or Product enhancement requests without even providing any form of response.
And that 27 3.5" floppy disk install set.
I'm not going anywhere near 8 or 10 though. I think it's time I went back to Fedora, or to try Korora.
Can we all overrule Watson when it states that it believes it "exists"?
That would be fun.
Never will so many tears be shed over such crap customer service.
Perhaps they'll use this as the central story arc for the next series of Braquo or Engrenages?
Oh, err... but since I've now observed it I'm not so sure. Oh heck - to be honest I've no idea as I don't actually understand half of the blurb on their webpage.
Colour me very interested though. But I'd refute the statement about not having to blow things up. Surely it's always much more fun to blow things up. Small countries and brown people and the like?
36 hrs straight in a datacentre - diagnosing, planning, reinstalling/reconfiguring to PROD status a 6 frame AS/400 and integrations for a large media company after a total and complete systems failure. To this day I still get chilling flashbacks whenever I hear "JD Edwards" mentioned.
They gave me sweet FA. But I did get paid day rate x 1.5 in full rather than TOIL so that was nice - although I admit, not quite as nice as free membership to a local political party :-$
Best send in a couple of Jedi. If you can't find any Jedi, then I guess Liam Neeson and that Scots twerp will suffice.
So I currently pay £24 per month to Virgin for 50meg BB which includes a phone line that I have not ever used. Yes it annoys me that I receive an email stating that I am getting a "free" speed increase, but it is inevitable that I will end up paying for it somewhere down the line. I will phone them up and demand to not pay for the increase - and generally, once you do manage to get through to someone at VM, I've found them very reasonable.
The issue though is - where else do you go if you do decide to leave them, when the rest of the cartel are all as bad as each other... or worse.
I have a sad, dark feeling that the reason that our Illustrious Home Secretary has ommitted a lot of the safeguards and cross-referencing and aligning to other "higher ranking" fundamental bills of civil right is that this bill is essentially fait accompli.
I'm not sure I want to overplay it too much, and looking at in the context of the overall political processes currently in play surrounding the civilian referendum on the EU exit, to my mind this bill as it currently stands represents nothing less than the rape of our democratic process unless a similar referendum is allowed on this insidious piece of "potential" legislation.
I'm not sure that is how it works - and I am more than happy for anyone more knowledgeable to correct me here. But I believe that up to a certain threshold the "victim" gets their entire monetary award immediately (i.e. after 30/60 days etc.) from a state restitution fund or similar - or at the very least, as staged payments if it is a larger amount.
The perp on the other hand has to pay back the fund that has paid out the award to the victim - hence balancing those scales - but usually on an affordability / monthly repayment basis. So I assume he'd been paying back a set amount per month or similar.
The net affect is that I don't think the victim has to wait until the perp pays the fine (in part or in full), prior to receiving their award.
Still, I agree with other sentiments - surely the charge should have been "intent"... but I recognise that the "intent" had already transgressed to "conspiracy" the moment he engaged with the undercover cop.
I can't remember the last time I received a call from any of the service providers or banks etc that I use - whether that be from a real representative, or a cockwombling scammer.
I'm starting to feel a bit left out now :-(
A representative who we can now only assume will be from TalkTalk claimed it was "contacting all our customers straight away to let them know what has happened and to update all of their nice scrummy payment and user credential information. We might keep them up to date as we learn more. But we might not. As might not actually be us."
This is exactly the issue that the Daily Mail reading idiots seem to be ignoring in their "UK out of EU" rants. If we are forced out of the EU by the reactive uninformed masses, then this (or similar) will be one of the very first draconian policies that will be implemented in the UK.
But in my experience of being an IT bod at a large well known F1 company, the IT supplier and sponsorship arrangement wasn't just about, as you put it "making the car go faster" it was also very much about getting the equipment and funds to just keep the racing team and associated "businesses" solvent so they could build "a" car in the first place.
"More than 60 per cent of the work under Contingent Labour 1 is awarded to SMEs. Of the 348 suppliers on the framework, 322 are SMEs. The framework has been designed, and is run, in the manner required by the senior government officials that also have a large stakeholding or board level directorship at Capita. But take it from me, there IS no conflict of interest here. Honestly... 'ish"
Kurt Russell barely escaped with his life after a stint down there.
Yay, you've been clickjacked. Welcome to the internet.
And there was me thinking that the SI measure for 1kg was the ubiquitous bag of Tate & Lyle.
I now have the Space Harrier theme tune stuck in my head.
Dry your eyes princess, this is a serious business...
Oh... ummm... look, if we built this large wooden badger...
That (A) the marketing space for consumer comms if spaffed full of similar "hip and beardy" post-modern sounding companies shilling this stuff to the point of overload; that (B) the majority of people are just past caring because it'll be a shit service - despite what the marketing says otherwise, and (C) most likely seem to prefer to make do with what they get from their current mobile provider because it's just less hassle that way?
Perhaps it's just the way I read the story, or perhaps it's they way it is written - but I sensed a germ of that insidious self-entitlement creeping into their statement.
Firstly, in my gaming experience (which may have either started with Snafu on the Mattel Aquarius, or a ZX81 version of Star Trek), UC2 - Amongst Thieves is probabaly the single most complete "experience" I have had as a gamer. It is stunning from beginning to end - almost a proper interactive movie. I've not had the chance to play TLOU yet, but I hear that is pretty damn good also.
As to should you buy this if you already have them on PS3? IMHO - I can't really see why you would. I have seen UC2 running on the PS4, and for me, whilst it looks pretty - there is something more gritty and "real looking" to the 30fps PS3 version. The 60fps anmations look "jerky" and unnatural compared to the smoother 30fps version also - that's how it appears to me anyway.
UC4 on PS4 is definately making me want to upgrade, however the amount of existing PS3 games that are being re-done and sold at full cost all "sparkly sparkly" on PS4 is cause for concern.
I have worked for, at, and on many SAP and Oracle EBS client sites on both greefield and brownfield projects and programmes. Most, if not all are using the ERP tools for full BPI, Financial accounting and Treasury, SCM, FSCM and legacy data integration et al - as they are purposed to leverage the benefits these systems bring.
I've not come across, or know of any that use ERP tools to solely print invoices.
Yes they can be a pain to implement - but that is generally not the softwares fault.
The first real "CGI" in movies was done on a CRAY XMP. The Last Starfighter and such like...
Way to go Mike. This utter fiasco is just another example of HP doing BAU.
Anyone know when this actually goes to court? Looking forward to following the progress.
I once had to get back to London from San Fran in a great hurry. I booked a last minute ticket with Virgin only to be told that the plane was full when I turned up to board (i.e. overbooked). Nothing they could do about that apparently - I just had to wait for the next flight (3hrs later).
After approaching to BA desk to see if they had anything - they walked me straight through the airport security, straight onto the plane, into the jump seat, and home for free. I even got a bottle of champers.
We don't have a large number of users.
Maths grads generally believe they are smarter than the average bear or above the general churn of life. Until it comes to finding a job or more "common sense" tasks. Don't even get me started on my view of the MBAs that I have had the pleasure of watching fail when they have been faced with practical or complex tasks in real world situations.
I may be being a little harsh, but if he was that good then surely he wouldn't be working on the helpdesk? And if he has worked on bigger and better things in the past, then perhaps he needs to look at himself in the mirror for the answers rather than acting like a child as it appears in this case.
Chip on his shoulder you say? I say it's the entire timber yard.
You know what Dadmins doing? He’s going for that anti-marketing dollar. That’s a good market. He’s very smart. He’s also going for the righteous indignation dollar. That’s a big dollar. A lot of people are feeling that indignation. We’ve done research – huge market. He’s doing a good thing.
The anger dollar too. Huge. Huge in times of recession. Giant market. Dadmins very bright to do that.
“If the agreement becomes invalid, businesses such as Google and Facebook will need to significantly restructure how they manage and use data. The cost implications could be huge, with many of them having to extensively expand their data centre capacity throughout Europe,”
Shame. My heart is err... bleeding.
Quite right in that it doesn't do that. In fact it actually engages in the discriminate surveillance of everyone (allegedly).
And - "has been critically important to the protection of individual privacy and the conduct of commerce on both sides of the Atlantic; it has served, and continues to serve, as a model around the world for the protection of individual privacy and flow of data across national borders".
To paraphrase Mandy Rice-Davies... well, they would say that, wouldn't they.
No, but you can buy a nice 1 litre tin of plankton. It comes in one colour only though, but does glow faintly in the dark.
"Capita is making the redundancies because it noted a change in the habits of O2 customers seeking support, with traditional call volumes dropping in favour of other channels."
In English, what that means is that under the auspices of the standard response when you phone them up of "Sorry, we are experiencing an unexpectedly high volume of calls, please wait." (Really??? At 7:30 am???) Capita have either actually already reduced the number of call centre staff, or have introduced a mandatory call transfer delay when you phone them up (which by the way you are paying Xp per minute for) which actually forces people to give up trying to call and try these other channels of communication.
So I call this a sham. "Noted a change in the habits"?? Yes, I agree - but a change in habit actually engineered by O2 and Capita as a cost saving measure by making the experience of phoning them an utterly futile and pointless exercise.
Pretty much mirrors what I would have written.
Conjured up out of thin air?
RE Virgin : TBH if my service is anything to go by then I'm not surprised. I've not had any issues over the last year at all other than one overnight outage when a workman cut through a main internet pipe (tut tut, ever heard of redundancy Virgin??).
However, when my contract recently expired I was offered a much faster service for £12pm less than I was paying, and I've just been emailed regarding another "free" speed upgrade - although I'm sure I'll pay for that down the line somewhere.
I'd quite like them to ditch the line rental as I have never used my land line service so I do feel a bit aggrieved at this, however, this seems trifling considering the issues other broadband customers seem to be having.
A par-for-the-course clusterfuck as delivered by HP Services. You remember their motto right : "at HP Professional services... we're not satisfied, until you're not satisfied".
I don't doubt that there may have been changes and the like on the customer side - but I doubt that would have continued far beyond formal contractual renegotiations; especially if HP agreed to what one assumes would be fairly robust accountability, penalty and contract variation clauses.
However, this as reported does sound EXACTLY the way HP operate, and of my recent experience of (unfortunately) working near to them on other large contracts. Too many managers who have no idea how to do detailed technical project or programme management; or to talk technically to the ream of outsourced suppliers and sub-contractors that HP use. They can't even do standard/modern stuff well, so god knows what their approach was to really old legacy and mainframe stuff which really requires the upfront legwork and due-dilligence.
Finally in my experience - I've yet to come across an HP consultant / programme or project / technical delivery manager that can do the detailed technical planning and delivery control required to an even moderate level.
Shocking. But unsurprising.
The BBCs digital initiative of stuff has been a bit crap. First this delay, and then their awful "Gamechangers" film. The only "game changing" thing about that was that it was a clear statement of how to make a shit film. So perhaps it was educational in that aspect.
I have enjoyed watching the cache of 1980s Micro live programmes trawled up from the archives on iPlayer though.
If I want to see "arty clips of nature" as you so eloquently put it, I could save £84,980 by buying a ticket to Marwell zoo? Or saving the whole balance by taking a walk down by the sea?
I'm sure the resolutions of my visit would be much higher than 8k as well?
In my recent (and not so recent experience) of running Oracle and SAP programmes and projects, my view is that it would help both companies if they started releasing software that actually worked out of the box, or after configuration.
It seems to me that these days, both companies align to the strategy of shoving half-baked applications and services out of the door without the requisite testing having been done; and then use their customer implementation projects as beta-tests, only to be fixed by a myriad of (also crap) patches down the line - thereby delaying many a go-live.
Don't get me started on the quality of the Oracle UK "consulting and implementation" team. They are not far off of making HP Professional services look halfaway competent.
Luckily his eyes were in an active-active configuration so the failover was almost immediate with no downtime... but there will be an unfortunate 50% loss of service.
Imposes religion on self : 0%
Imposes religion on others : 100%
He said he was joining the Google Life Sciences (GLS), sorry... Alphabet, team to discover technology that can help with earlier detection, better prevention and more effective management of serious health conditions such as those that don't yet know their A to Z's, sorry... Alphabet.
Seeing as that site has an awful lot of homemade Russian made content on it - thereby advertising the benefit of your standard nubile Russian teen or mail-order bride to a wider audience...
...or so I'm told *cough* *cough*
Sorry matey. As I said I'm just a layman... or someone who might dabble in complex data issues. An "ideas" man - so to speak ;-)
I'm not into dictating the actual terms of the NHS rhetoric, so make up or append my starter for 10 with whatever floats your boat.
Tim Kelsey said: "We recognise that patients have concerns about data safety and we will do everything we can to protect their information and build their trust. But make no bones about it - WE ARE SELLING YOUR FUCKING DATA GODDAMIT!!! BY CHRIST WE ARE!!!! IN FACT, MY 2015 PERFORMANCE BONUS IS LINKED TO IT... SO FUCK YOU!!!!"
So how about this Tim... and forgive me for thinking like a layman, or... someone who might perhaps dabble in complex data issues. How about... er... NOT SELLING OUR FUCKING DATA!!!!!
Surely if, as you say in your statement, that you "will" do everything to protect patient data, then I'd naturally assume that the absolute most you can do is, err... to not share any of it with 3rd parties?
Don't get me started on "building trust" either - I'm afraid the horse has well and truly bolted on that, because time after bloody time, the public services prove to the populace that they can't be trusted to tie their own shoes, let alone assure the public that they grasp the real world implications of getting this shit wrong.
Again though, and just a thought... how about building trust by stating something like "We, the NHS take your personal health and personal health data seriously. We will never, EVER, sell your data to any 3rd party. For any price".
I dunno. Something like that?
"Since I started in this world no one ever found me" added the disgruntled ex zero hours contract Manchester Police canteen assisstant.