The Virgin Mobile lady in the US is just as annoying. She's young, she's hip, she's bubbly, she makes you want to cram the telephone down her throat and throw the two of them off of a very tall building.

On top of that, it's one of those menus that you have to talk to rather than pressing buttons. I'm a native (US) English speaker with no particular regional accent and sometimes she doesn't understand me. I can only imagine what she does with people who are speaking their second language.