Another happy BE customer
I've been with BE for about 14 months on an LLU exchange (Maidstone). I get a sync of 12Mbps and reliable 1.1MB/sec down 100KB/sec up. It's been at that speed from the off and I haven't experienced any slowdown.
I've been very impressed with their technical support...
My line stopped routing on xmas day morning even though it was still synced - I contacted BE support via their text chat service and told them this. They took care of the issue while I was eating my turkey and sprouts without me needing to do anything more.
It's so refreshing to be able to get through to technical support people who are actually technical and not simply reading from a script.
I've used BT, Demon and Easynet in the past... BE spanks them all!