Post: "25p per minute + less staff = more time spent on hold = £££££"
"25p per minute + less staff = more time spent on hold = £££££" →
Posted Tuesday 11th September 2007 18:57 GMT
In Premium rate Virgin Media cuts tech support jobs
"25p per minute + less staff = more time spent on hold = £££££"
If the number is an 0906, then you legally can not be placed on hold. And I beilve that VM do not have an IVR and its agents cant place you on hold. Read up on things because you post mornic statements :)
