This happened to me about three weeks ago to me. Hours talking to some quite charming Indians who had not been told that the server was titsup and £70 to a MAC guru who found a workround had me reconnected. At least this time it is general and the Reg has some details. Why to these monkeys always say that their engineers are working hard. Don't they usually?
Beardie is not my favourite person, but only he has fibre optic down my street.