The sites pay at their end and we pay for the data. If I downloaded 100gig that's fine under my "unlimited" connection but if it's youtube, it's not. From the individual customer point of view it's ridiculous, from the "they don't pay" point of view, it's a lie, and if they can't afford people using their package at 100% at peak hours, and close to, the rest of the time they shouldn't provide it. If they are relying on under use, they're effectively relying on customers making the wrong choice due to poor/lack of information, absolutely any economist worth his salt will tell you, poor information is something which should be alleviated for the good of economies on the whole. Anyway in a nutshell, BT, what a shower of sh