I was with Tiscalli years ago and I dumped them for BT --- even WORSE !!

BTs 'unlimited' broadband decided to limit me for using too much bandwidth in the evening, so my 8meg was cut to 2meg for several weeks as 'punishment' --- just about the time they started to sell TV through the network !!! BT = bloody terrible ---- Big Turd ---- Better Terminate !!

Now I am with Be and I have only had to get through to customer service twice in almost three years. I have NEVER waited more than TWO minutes to speak to a human ! Also, they solved the problem there and then, with no fuss. With Be, UNLIMITED MEANS UNLIMITED !!

My comment about Be is that their DNS servers are poor --- and they are filtering stuff out --- just like some other ISPs ---- its the highest level of NANNY service !! The solution is to find public FREE DNS servers and link to them instead of the ones provided by your ISP. Works for me !!

As for dumping people. Well, I would cut off supply to a customer who failed to pay on time. Also, in future I wouldn't give them credit because they don't deserve to have it. To provide credit to ANYONE who doesn't pay is the same as making all those who do pay, pay more ! If anyone fails to understand that, I will be happy to explain in more detail. :-) Not for even a moment am I suggesting that this is the problem here !! hahahaha