It's not all doom and gloom... think about the people who don't have the option to just ring the surgery and book appoints between 9-5... also think of the old dears who know how to use teletext, but not a PC. Also think about not having to wait on the phone for 20 minutes, to find out that the appointment will be free in 3 weeks time.

The idea is good, not really experienced Emis myself so can't comment on the implementation.... but seriously, how hard can it be to find some free time in a database and let somebody book it.... not that hard.

So, in short - good idea, but if Emis do it badly, I will write the damn thing for the NHS free of charge... cos I'm cool like that! ;)

PS - I know one of the testers there, so there is at least one competent person over at Emis....