Post: More admin, less actual work
More admin, less actual work →
Posted Wednesday 12th November 2008 14:46 GMT
In How the gov's child protection database fails to add up
One thing all these technological solutions do is actually increase the amount of admin whilst cutting down on the actual work necessary. Just heard on BBC breakfast from one guest who stated that social workers are spending 80% of their time at the keyboard rather than in the field. And so on this case social workers will end up tied to the computer for longer checking and updating the records rather than visiting the children. You don't find child abuse by reading computer records, you find it by seeing the child. Also, in both cases (Victoria and baby P) the processes were probably fine, it was the staff who weren't. I'm not saying that they are incompetent, but their work load doesn't allow them to take investigate problems, nor are they typically given any responsiblity to make decisions. Fix the attitudes of the managers and a lot of the problems will disappear.
