My previous Dell works laptop killed its hard drive within a week. Luckily we had on site service otherwise I would have been without it for a week. Shortly after wards a second drive failed. Then the power supply failed. Eventually the main logic board failed. All of this within six months. I never got around to trying out the DVD burner!

So Ms Turner I humbly suggest you don't buy a Dell either. Or live with the fact that some people do get lemons and that if you have a business you should always have a back up which is why I have a cheap second hand G4 Tower at home and backup data on to a second external harddrive.

Incidentally I've had my iBook for 2 years now and I've never had a problem with it. However I've never buried it in the shag pile at the bottom of a locked filing cabinet in a cellar with no stairs and with a sign on the door saying beware of the leopard!