I fully agree, although the problem is not wholly and solely with the respective IT departments, (all the time anyway!).

I did a stint recently with a UK government organisation overseeing a large technology deployment. One of the challenges faced was trying to get the users to adopt encryption for removable media. This problem was exacerbated by the fact that the head of HR could not see the need for encryption!!

Needless to say i was gobsmacked and even though everyone in Technology was pushing for encryption none of the users would allow it.

Talk about the tail wagging the dog.