Iomega was really good at selling products, but when they broke you could never get any warranty work. I had a Iomega tape drive that just stopped working about 3 months after I bought it. I couldn't get thru to tech support so I mailed it to them. About six months later they mailed it back, unrepaired.

The zip drives were the only affordable solution at the time to transfer print files and graphics, but the drives wore out quickly, and when they did they would destroy whatever disk was in the drive. It was usually conveniently past the warranty period.

I can't imagine what EMC sees in the Iomega brand name, especially since none of their current products have the right product at the right time utility of the zip drives in their heyday, along with the all of this bad rep for customer service.