Re: A step in the right direction,
For some strange reason they design phones for people like themselves, office workers -:). Now I am not knocking the white-collar brigade (these days I belong to it myself) but it is a very different working-life style from the daily experience of the manual worker. "Noise, dirt, often poor lighting conditions and impact risk" sums it up roughly and it is surely beyond dispute that the industry in general has, to a significant extent, failed to take that into account when designing/building their products.
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