Giving customers a choice is bad for business
No matter how innovative a company is, not having some sort of exclusivity, lock-in or stranglehold on their customers means no success at all. As my grand-mother used to tell me whenever I was visiting her in the small village where she lived, "always remember this, my child, put the entry barrier very low and exit barrier very high".
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- Twitter: La la la, we have not heard of any NUDE JLaw, Upton SELFIES
- China: You, Microsoft. Office-Windows 'compatibility'. You have 20 days to explain
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