Can't believe they are still downplaying the problem.
Perhaps Mr Bligh is not kept informed by his staff, or doesn't spend enough time on the coal face?
I am currently just about connected to a single CPU Debian server on light duties, currently running with a load average of 154 @ 16:20. Other than that session, its been inaccessible since this morning, and I have not noticed the server running at a sane load average for more than an hour or two since this problem began. In between it tends over 2, and frequently rises to 3-6.
It is this high load average, frequently causing actual outages lasting several hours (not one hour as they claim), multiple times a day, which leads me to confidently say that the platform has been essentially unusable since I reported the issue, and as near as I can tell since two weeks ago when the problem first emerged (inbetween I was assuming I had a problem on my own server).
Last night the server so badly affected, that files were disappearing before my eyes which was pretty scary (though fortunately it turned out they were still in storage). That culminated in the server locking up, requiring a kill which has corrupted our database. It hasn't been up long enough since to attempt a repair.
Even trying to move my data elsewhere has proved impossible as it doesn't stay up long enough to transfer the data. We have a backup, but that's on the same platform as its primarily still a development server.
I've been told moving my server to different hardware would not make any difference, so presumably this affects all customers.
I reported this over a week and a half ago, and have been chasing continuously since by the way Mr Bligh - feel free to call me if there is any confusion over that - ticket #9793.
The whole time, I've felt they have tried to spin/downplay the size/impact of the problem and that appears to be the option they have chosen responding to this article. I am amazed that in this day and age a CEO will come out with nonsense like this without even checking facts properly.
[stop press - load is now at 187 and rising @ 16:53.]