Honestly, I'm not that impressed
Oh dear, the same old tired "outsourcing to save money" and "outsourcing=move your s**t to India". When will folks learn.
Outsourcing DOES work (I've seen it) when it's not done solely to save money, but also because the IT (or whatever) isn't 'core' to the business - it's just another service you need, like office cleaning, catering, etc. The companies that understand this probably do make small savings, they get on with their business and leave the outsourcer to do theirs.
In addition you'll probably find that the contracts, projects, etc in those companies are reasonably well defined so there's nothing major to 'fall inbetween the cracks' - which is where the expense comes from. Like someone I know said "a project's success is inversely proportional to the number of meetings you need to hold about it!". If you don't believe me - look at government outsourcing - not that many successes, and surely all outsourcing companies can't be a bunch of weenies (if that was the case then surely word would get around and they'd be out of business?), in which case the finger of blame has to point to the customer.
UK businesses can't seem to grasp this - dive in expecting their IT to suddenly cost 50% of what it was (usually with the same folks doing it) and insist on delivering specs written on elastic and meddling in the details (micromanagement will NOT save you money you twit!)
Meanwhile, the big outsourcers (IBM, HP etc) seem equally blinkered with the "we need to move everything to India", like this is some kind of magic bullet to save heaps of cash. It ain't, and in a lot of cases I've seen the service to customers hits the skids, (e.g. customer hacked off because their only contact is on the phone with someone with English as a third language - great to explain technical problems to...NOT!); you royally hack off your existing (loyal) local workforce (who probably were delivering a good service to that customer); and you're going to look like a donkey's rear when the costs in India etc go stratospheric (Economics 101 - something called the law of supply and demand). And don't get me started on the xenophic element...
I've seen other reports that say that the costs of offshore outsourcing are going to increase more than the 'onshore' costs. In which case surely these selfsame offshoring outsourcers are going to have to bring those jobs back. And when that does I'll LMFAO.