Oh yes that as well
Mid my asking "what's the best thing they could do over my official shafting", I seem to have inadvertently said "Yes, I would like to take you up on that offer, without noticing".
I must have though, as she rattled into the T&C spiel, and then told me she'd arranged delivery of the phone...
...then got all hurt when I said I didn't want it.
"You want me to cancel your order?"
'WHAT ORDER??"
Oh - and they're roaming is a bit 'shit'. Yes, it might work, but seems to vary wildly.
Trip to US was faultless. Trip to Aus and I seemed to be being VPNd back to the UK and was running on dial-up modem speeds. Ended up buying a local SIM.
Oh OH.
AND THEY STILL don't seem to have managed to implement a decent voicemail system.
No nice little icon (like everybody else), just a random text hours/days later if at all. Doesn't matter too much, as most of them are empty as they seem to treat immediate hangups as a 'message'