Ofcom - they love their stats, but completely miss the point.
If you're getting a fcukin useless 'superfast' 11Kbps download speed as I have last couple of days on Entanet via the Cardiff BT Node, just trying to download Microsoft's Windows 10 Media creation tool, (so a 17MB file takes 29 minutes to download), does it really matter if my local loop is FTTC or 21Mbps ADSL?, that's before I even start downloading the 4-6GB Windows 10 ISO.
Entanet's excuse, 'we prioritise Biz lines during the day' (this is a 60GB family line I've been attempting this on), fine - 'prioritise', but to the point that all other customers, the service is unusable?
Ofcom in this day and age, how can companies still offer products that prioritise 'Biz traffic' over regular customers? Broadband is broadband. If there is regular congestion (there has been for months), these companies need to buy additional Bandwidth/Pipes, and be forced to by the Ofcom.
Ofcom as usual, completely missing the point that Quality of Service throughput at all times, is a far more important factor, as real speeds are dependent on congestion in the nodes between you and the server you're trying to connect with.
Interesting too, how BTWholesale's 'bullshit' line checker never shows this congestion either, even when the site in question is Microsoft.com, probably because it only shows congestion on the BTWholesale part of the line, and not on the 'key' 21stC interconnect between the ISP's backhaul and BT.