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IT glitch causes 'nationwide' Post Office outage
An IT glitch at the Post Office has caused a "nationwide problem" leaving thousands of customers unable to pay bills, post packages or collect benefits this morning. The Post Office apologised on Twitter for the inconvenience caused by issues with counter services at some branches this morning, saying they had now been …
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Monday 9th May 2016 22:19 GMT Chloe Cresswell
Re: Not anymore!
Give me the post office... or DPD.
Friend has amazon logistics.
Parcel out for delivery on Sat. Amazon "please wait till 2200"
at 2200 "we have no idea where you parcel is, can you contact the courier?"
my response: You are the courier?
Parcels left at neighbors addresses, with the "location of parcel" cards posted though another neighbors letterbox. So addressee gets nothing, 1st neighbor get the parcel, 2nd neighbor gets told that someone else's parcel is at a different address.
Amazon logistics: Making hermes look good :(
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Monday 9th May 2016 22:10 GMT Dadmin
Re: kind of vague
(someone figured it out) Post Office is UK, USPS (United States Postal Service) is our snail mail chaps here in the colonies. Easy Peasy, Lemon Squeezy.
USPS does a great job. I've never had an real issue with them directly. It's usually the other oddballs clogging the lines of the local offices, or perhaps a missing item left on the doorstep that some bad neighbor stole. Sometimes the postage cost can be confusing, but then they have the Forever stamp which fixes that. Are they still doing Sunday delivery, or was that a short-lived convenience? Anyway, very pleased with their level of service, and the dedication of some of the postal people. I think the biggest problem that the USPS has is that they have to cough up millions of dollars each year to pay into some weird government pension fund that makes each profitable year look like a loss. They are pretty much the ONLY government agency that; 1) does a great job, 2) make a profit at it. Some whiny assholes want the service to become privatized, but that would not be a good move. The USPS works well, and it should continue to operate as an example of a government agency that people like, and that does a good job for a very reasonable cost to the end user.
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Monday 9th May 2016 16:30 GMT allthecoolshortnamesweretaken
Back to the roots and a post box at every corner, I say!
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Monday 9th May 2016 17:58 GMT Lee D
Re: Really?
As pointed out above, most people used third-party delivery services and/or Amazon logistics direct to their door, precisely because the normal post office is so shite.
I can name at least four couriers depots near me that I have to visit to pick up parcels if - for some reason - a pack of pants is too special to leave over my garden fence without a signature, and actually TNT deliver our "normal" post because the Post Office sold off the local delivery area.
But actually going INTO a Post Office? How very 20th century. The eBay era is over, you know. Now you just buy brand-new for the same price and someone in a car lobs it over your fence in a box marked "Amazon".
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Monday 9th May 2016 22:21 GMT Chloe Cresswell
Re: Really?
My local post office is 5 mins away.
My local delivery office is 10 mins away (walking).
My nearest TNT depot is 1.2 hours, DPD is 1.2 hours...
Yes, I go to the post office often to get parcels because I can't afford to employ someone to sit in my house all day to accept parcels.
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Monday 9th May 2016 22:28 GMT John Brown (no body)
Re: Really?
"I can name at least four couriers depots near me that I have to visit to pick up parcels if - for some reason - a pack of pants is too special to leave over my garden fence without a signature,"
You can blame the sender for that. You are not the couriers customer. The sender is. The sender pays the courier for a service and that's what the courier does. If that means no sig, no delivery then that's what they do. Some senders will pay for a service which may include 2 or 3 attempts at delivery, some won't.
From the couriers point of view, the sender owns the parcel until it's either delivered and signed for or you go to the depot to collect it. They also are not a storage facility and will only hold a parcel for an agreed length of time before returning to sender. That can be as little as 2 or 3 days in some cases, so don't leave it the weekend to collect your parcel if it's not marked for multiple attempts or "leave with neighbour"/"leave somewhere safe"
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Monday 9th May 2016 22:59 GMT Captain DaFt
Re: Really?
"Congratulations, you just made the list"
Eh, he was already on the lists just for posting on El Reg, just like the rest of us.
Now he's been listed to another list of lists.
Many of us are on other lists, and lists of lists, including the various sorted lists of lists of who's on which lists.
In fact, I've heard that I made the list of people that may know about a certain list, the one that none of the Five Eyes, nor their lists of allies, can confirm or deny is listed on any lists.
Bureaucracy and paranoia, it's a heavy combination. Democracy is listing badly. ;)
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Biting the hand that feeds IT
