back to article BT to splash £550m integrating EE. Firm shrugs: Cheap!

BT's £12.5bn gobble of EE will cost the business £550m in integration costs - according to the company's full-year financial results which were given a significant boost thanks to the acquisition. For its full-year results for 2016, revenue increased six per cent to £18.9bn, with profits up 15 per cent to £3bn. Revenue for the …

  1. AndrueC Silver badge
    Joke

    You forgot to point out that BT is a former state owned monopoly ;)

  2. wolfetone Silver badge

    "Look at all the wonderful stuff we're doing"

    "But we're still shit."

    1. TRT Silver badge

      Re: "Look at all the wonderful stuff we're doing"

      It's not been the same since Buzby was accused of fiddling fledglings in the 80s.

      1. AMBxx Silver badge
        Unhappy

        Re: "Look at all the wonderful stuff we're doing"

        It's such a shame - EE appear to have the best network. BT have the best broadband offering in terms of breadth.

        Just the customer service from both companies is so awful that I'll stop where I am.

  3. Anonymous Coward
    Anonymous Coward

    Integration...

    I wonder if they'll get it right this time.

    On second thoughts, nah.

  4. Doctor Syntax Silver badge

    Shouldn't have floated off O2 in the first place. Having created the problem of not having their own mobile business they now throw money at solving it. But then common sense was never a quality I found in senior BT management.

    1. Anonymous Coward
      Anonymous Coward

      I think at the time the choice was to sell O2 and most of the real estate or go bust.

      Peter Bonfield's spending spree buying up parts of other telcos around the world, followed by the failed mergers with first MCI and then AT&T left the company teetering on the brink.

  5. Tony S

    I've never been a BT employee, but am a shareholder. The bit that might worry me is

    "The business also revealed net pension deficit of £5.2bn net of tax"

    That's a tonne of money that they are going to have to find at some stage in the future; unless they decide to default on pension plans already in place.

    1. lsces

      Sod the pensioners

      This seems to be the underlying plan everywhere. How many teachers have lost out where they have been moved to 'academies' which have then folded to re-appear without the pension liability. Since working place pensions are now automatically being created should there not be a more concerted effort to make sure the pots ARE independent and fully funded NOW.

      1. HmmmYes

        Re: Sod the pensioners

        Err, teachers - be they public sector or private - tend to join the TPS, which is independent of any school.

      2. Steven Jones

        Re: Sod the pensioners

        That's utter nonsense. Teachers are part of the teachers pension scheme, which is a public sector scheme backed by the government. Academy status makes no difference.

        Of course, like many schemes, it's less generous than it used to be, but it's still a defined benefit system much better than in the private sector (where defined contribution schemes now rule).

        1. Tom 7

          Re: Sod the pensioners

          But even if the teachers are in the TPS their employers have a legal obligation to pay some money into the TPS fund on their behalf - shit even our cleaner is on to this one.

          If that money hasn't been paid by the school/local authority on conversion to an academy is the academy responsible? I'd bet not.

          1. Anonymous Coward
            Anonymous Coward

            Re: Sod the pensioners

            But even if the teachers are in the TPS....

            FFS shut TF up about the F teacher's F pension fund. Nobody round here gives a flying F.

            1. KeithR

              Re: Sod the pensioners

              "Nobody round here gives a flying F."

              Really? I didn't get that memo.

    2. Steven Jones

      Pension scheme

      "Unless they decide to default on pension plans already in place"

      That's not an option, at least for a PLC (see the BHS point later). The pension fund trustees have to approve any plans to cover the deficit and, beyond that, there is the pension regulator who has a lot of power in this area. These obligations are set in law and nothing, short of insolvency, can absolve the company of its financial responsibility in this area. The BT pension fund is simply enormous - there are around 300,000 pensioners, and it's capital assets are around £47bn and higher that BT's market capitalisation (at least it was prior to the EE merger). The net value after liabilities is, of course a different matter; that's negative. For a long time the burgeoning pension deficit weighed heavily on the share price. Ultimately the government is on the hook for this (doubly so, as there's the Crown Guarantee at the time of privatisation as well as the pension protection scheme). The split of responsibility for the pension deficit would not doubt have caused some very considerable complications were BT forced to split off OR (as, arguably, most BT pensioners would have worked in areas which functionally fit with OR).

      Of course there is a lot of controversy about BHS being stripped of liquidity and leaving the pension fund deficit without cover, but that was privately owned and there may yet be legal action from the pension regulator. It's clearly possible for a privately owned company to be manipulated in a way that is not feasible with a publicly quoted one. It is yet possible that there will be legal action on the BHS pension scheme deficit if somebody believes that Philip Green's payment of large dividends (to his wife in tax exile) was knowingly imperilling the company and pension scheme. As it is, he's going to get grilled by a select committee in Parliament. Whether there is a legal issue is another matter (but he has offered to make a contribution to the deficit).

      1. Doctor Syntax Silver badge

        Re: Pension scheme

        "The split of responsibility for the pension deficit would no doubt have caused some very considerable complications were BT forced to split off OR (as, arguably, most BT pensioners would have worked in areas which functionally fit with OR)."

        If OR were to be floated off as O2 was with the same arrangements it would still be the BT pension scheme on the hook for those pensions in payment. I'm not sure about deferred pensions.

    3. Tom 7

      @Tony S

      I was a BT employee and will be a BT pensioner in a few years. Check the record - you may find that the pension fund is lacking money that was given to the shareholders while BT had a pensions holiday.

      So can I have it back please.

      1. Doctor Syntax Silver badge

        Re: @Tony S

        "you may find that the pension fund is lacking money that was given to the shareholders while BT had a pensions holiday."

        The pensions holiday was forced on it by HM Treasury. Can't have companies evading tax by paying too much into pension schemes.

        Ultimately, of course, it's HM Treasury on the hook because of the pensions guarantee. Other pension schemes that are in deficit because of enforced contributions holidays aren't so fortunate.

        1. Tom 7

          Re: @Tony S @Dr Syntax

          The treasury did not force them to have a pension holiday - it wasn't illegal to pay in.

          1. Anonymous Coward
            Anonymous Coward

            Re: @Tony S @Dr Syntax

            "The treasury did not force them to have a pension holiday - it wasn't illegal to pay in."

            Not illegal, but the effective tax rate on a business adding money to a pension in surplus was greater than the actual contribution.

      2. Steven Jones

        Re: @Tony S

        There was a reason that companies took pension holidays and that was because a Conservative chancellor had the law changed so that excessive pension fund surpluses (many were in apparent surplus at the time) would be taxed. Unfortunately the actuarial rules at the time for calculating fund assets and liabilities were rather optimistic as they had grossly underestimated the increase in life expectancy, not to mention that returns on investments are now considerably lower.

        In any event, the upshot is that virtually all companies have had to pay far more in to top up the pension schemes than they ever saved from a few years' tax holiday. In any event, the company is legally obliged to make up any shortfall. Those legacy (and very generous) inflation-protected defined benefit systems are now a major factor in the market value of many companies carrying that responsibility. In some, it's a major factor in their viability (witness the steel industry - or the Royal Mail where the government had to step in to pick up the £8bn deficit; or maybe you think the Royal Mail had been taking a pension contribution holiday whilst in public ownership?). Indeed, whilst some (not all) public sector pensions use a funded model, almost all have deficits for the same reason. Nothing to do with pension holidays, and everything to do with incorrect calculation of liabilities.

    4. Tom 38

      Most pension funds are in deficit at the moment because interest rates are so historically low and so larger funds are required to cover the same liability. Its maybe fine for a while for larger firms for a while, but yeah, either interest rates need to rise soon or these holes need to be plugged.

      1. Dave Pickles

        "Most pension funds are in deficit at the moment because interest rates are so historically low and so larger funds are required to cover the same liability."

        Also the stock market is down about 15% on its peak of last year. It won't take much of a rise in share prices to eliminate the 'deficit'.

        1. Commswonk

          Also the stock market is down about 15% on its peak of last year. It won't take much of a rise in share prices to eliminate the 'deficit'.

          That's fine if the stock market does rise, but not so fine if it slides down further. Investments can go down as well as up... past performance is no guide to future performance and all the rest of it.

          I'm not sure that adopting the "Micawber" approach (something will turn up) is anything other than complacency.

    5. Anonymous Coward
      Anonymous Coward

      As an employee, I receive bumf regularly that states that plans are fully in place to fix the pension deficit. As far as I can tell, it seems safe, but then again, who knows? There does at least seem to be a funded plan to close it, as opposed to a "calm down, dear" approach. I hope.

      1. Roland6 Silver badge

        I receive bumf regularly that states that plans are fully in place to fix the pension deficit. As far as I can tell, it seems safe, but then again, who knows?

        The only figure I actually trust on my pension statements is the one that states what I would get if the company went bust - currently on my main scheme that stands at 38% of my entitlement. So I've got fingers crossed that circumstances don't arise that cause the relevant employer to default on their plans...

    6. Doctor Syntax Silver badge

      "The business also revealed net pension deficit of £5.2bn net of tax"

      That's not exactly a revelation. It's had a deficit for years now. Like other pension deficits it's a consequence of government policy coupled with the law of unintended but-entirely-foreseeable-if-only-we-weren't-so-dumb consequences.

      Once upon a time BT's pension scheme was in surplus. HM Treasury tend to treat pension contributions as a species of tax evasion* and force companies which are in surplus beyond limits to take a "contribution holiday". This means that the surplus is less than it could have been and more easily turned into a deficit. That's one side of it. The other was Brown's stealth taxation, specifically his removal of allowances on pension schemes' investment income. That was quite obviously a tax on the future. That future arrived years ago and, because pension schemes had less reserves because of the contribution holidays, they found themselves in deficit.

      *Being Civil Servants they have the CS pension arrangements which are a species of Ponzi scheme. There's no pension fund. Pensions are paid out of current contributions being backed by HMG's current account where necessary. BTW, whatever the popular view of Civil Service pensions they're not that great in comparison to BT's.

      1. KeithR

        "whatever the popular view of Civil Service pensions they're not that great in comparison to BT's."

        What? So I'm NOT getting the "overly-generous" "gold-plated" pension that fuckwit Daily Mail readers are always banging on about?

    7. x 7

      I seem to remember them claiming to be so clever when they went on a payment contributions holiday back during the Thatcher era.......did they never restart paying contributions?

  6. Roland6 Silver badge

    Bad News - BT prices will increase

    I like how BT also announced their (not small) price increases, something many may have missed.

    http://www.telegraph.co.uk/bills-and-utilities/phone/bt-increases-cost-of-landline-broadband-calls-and-tv-for-million/

    Not sure yet how or when these increases will apply to existing EE customers, but I'm sure they will...

    1. Franco

      Re: Bad News - BT prices will increase

      3 have done something very similar, whilst pledging not to increase prices if they get their mitts on O2 they are increasing prices now for existing customers.

  7. Oor Nonny-Muss
    Facepalm

    These premises passed by fibre - does that include me where I am 250m from the cabinet (straight line along a straight road, with houses on it and ducting under it) yet my line is 1375m long (as measured by BTOpenreach's reflectometer) to the exchange... 1300m to the cabinet.... It would be almost excusable if the circuitous route it took to the cabinet was the direct circuitous route - but it takes a circuitous diversion even from that.

    The joy of "Superfast" "fibre" broadband at 22-24M (yes, that's the line speed range) - with 75m of fibre in 1.375km of actual line length - chances of actual fibre before hell freezes over, near enough nil as to make no difference... chances of G.Fast making a blind bit of difference, similar. Wish I'd had a tenner on Leicester...

    1. Anonymous Coward
      Anonymous Coward

      "The joy of "Superfast" "fibre" broadband at 22-24M (yes, that's the line speed range) - with 75m of fibre in 1.375km of actual line length - chances of actual fibre before hell freezes over, near enough nil as to make no difference... chances of G.Fast making a blind bit of difference, similar. Wish I'd had a tenner on Leicester..."

      G.FAST gets the fibre closer so the copper line length is shorter and the line speed is higher.

      The cabinet might be 1300m away, the next stage of concentration won't be.

  8. Waldorf

    And we'll still not be able to tether our mobiles to our laptops... The one big hope for rural BT Broadband customers who happen to have 4G coverage dashed due to a pathetic policy not to allow the Mobile side to interfere with the ADSl side.

    BT, grow up and get into the 20th Century....

    1. Anonymous Coward
      Anonymous Coward

      "BT, grow up and get into the 20th Century...."

      Was there much 4G or broadband about in the 20th century?

  9. Ray Merrall

    Why do people use other companies rather than BT?

    Almost certainly because of an experience, personal or what happened to a friend or relative - and not a pleasant one at that.

    Eg: It took government action to force cold callers to show their phone numbers, even though BT had the ability already, and was more than willing to sell another product to stop the calls. So not only were BT making money off the scammers calls, it was also making extra money of their own customers.

    I wonder how many people are going to move from EE to avoid going back to BT?

  10. joticatflap

    BT are talking up the merger with EE.

    All these mergers appear sensible at the time, but the majority fail. The synergies between EE & BT aren't that great and the so called "quad play" is consultant speak

  11. Anonymous Coward
    Anonymous Coward

    BT has a strong culture of telling the next layer of management what they want to hear. Hence the senior board members at BT were the last people in the country to realise just how bad their Indian Call centres really were.

    Likewise here, I suspect people on the ground are "sexing up" the EE merger. Each layer of management will then do the same - by the team the information reaches the board they'll think buying EE was best deal since Manhatten Island was bought for a some beads and a bottle of whiskey

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