Really?
....appears to be based in.......India...
A tech support scam turns out to be from India?
I'll take a wild punt here and bet that bears shit in the woods too.
Gotcha: Symantec fires reseller nabbed in tech support scam
An authorised Symantec reseller has been caught hoodwinking users into buying security software by employing underhand marketing tactics. Silurian Tech Support was spotted flinging fake Norton-themed security warnings in an attempt to drum up business by Symantec rival Malwarebytes. The alerts were used to direct users towards …
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Friday 22nd January 2016 12:08 GMT 2460 Something
"While we can’t say conclusively who was behind this particular scam,"
Sounds like they realise there is actually another layer up and this was just a clever front. So unfortunately a 'new' company will probably already have been set-up from the same offices with the same people doing exactly the same thing. Sounds like a step up from cold-calling people to try get remote access to 'fix problems' though.
@TeeCee
But if nobody is there to see/hear it, does it really happen?
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Friday 22nd January 2016 22:11 GMT Mark 85
Re: It's a shame Indian authorities aren't bothered about this stuff...
You really think that will stop the calls? It doesn't, it just makes them argue with you that you are using windows. A more proactive approach is to let loose with a string of invectives along with questioning if their parents were married... amongst other things. Usually 30 seconds and they're gone.
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Sunday 24th January 2016 14:47 GMT Anonymous Coward
Re: questioning if their parents were married...
Tag them along a bit.
Then ask them about their family, and expect a puzzled reaction for daring to go off the various options in their script.
Then ask how the person calling you would like it if someone made this kind of scam call to someone in their family.
Wait for the phone to go down, and be pleased that you've dealt with matters constructively, and that you might (just *might*) have made someone think.
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Monday 25th January 2016 03:04 GMT Mark 85
Re: questioning if their parents were married...
Lately, I've just not been in the mood to string them along and have fun with them before dropping the hammner, etc.
In the past, I've done a lot of the stuff folks over time have mentioned here about dealing with them. Maybe it's lost it's challenged for me. I had a wise man tell me that it's "not fair in a battle of wits to engage the un-armed.".
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Biting the hand that feeds IT
